Senior Product Designer at TransUnion in Chicago, IL

Senior Product Designer Location: Chicago, Illinois TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices Team Overview The Product Design team at TransUnion is responsible for shaping the end-to-end user experience for consumer-facing products across web and mobile platforms. Serving as strong advocates for the consumer, the team works closely with product, technology, legal, and marketing partners to translate complex needs into intuitive, high-impact design solutions, and plays a central role in driving meaningful consumer experiences across global markets. This role reports directly to the Senior Director of the Product Management division. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. Role Overview and Core Responsibilities Own and drive design work for high impact initiatives across identity protection, fraud, and credit experiences Translate high level product requirements into meaningful, user centered experiences that deliver measurable business and consumer outcomes Create rapid concept wireframes, user flows, and prototypes to explore ideas early and reduce delivery risk Deliver robust, production ready prototypes that clearly communicate intent to engineering and stakeholders Balance hands on execution with product discovery work, ensuring the right problems are solved—not just shipped Determine when user research is needed, partner with research teams, and ensure insights directly inform product decisions Own and advanced ADA front end accessibility practices, collaborating with senior front-end architects to scale automated and manual testing across global products and teams Provide clear design direction and constructive feedback to designers and developers Own creation of UX briefs in partnership with product and program management Manage relationships with senior leaders and executive stakeholders, influencing decisions through data, insights, and storytelling Required Knowledge and Experiences Proven professional work and case studies demonstrating end to end ownership of the design process—from discovery through delivery, and the ability to clearly articulate design tradeoffs, constraints, and challenges encountered Strong understanding of product, technology, and agile team dynamics, including how to navigate organizational complexity and stakeholder politics to drive successful outcomes Demonstrated ability to work independently while inspiring cross functional teams to prioritize UX early and often in the process Confidence to debate constructively, advocate for users, and represent the design perspective with clarity and credibility at senior and executive levels Strong communication and storytelling skills, with experience delivering executive ready summaries and presentations that clearly communicate vision, rationale, and impact Required Technical Skills Proficiency in Figma and advanced prototyping tools, with experience creating both rapid concept prototypes and robust, high fidelity interactive experiences Deep understanding of UX/UI patterns, interaction design, responsive design, and accessibility / ADA best practices Experience using AI tools (e.g., Copilot) to accelerate design exploration, research synthesis, and communication We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your career development and growth in: Experience identifying, owning, and/or delegating sales enablement and growth opportunities tied to UX outcomes Ability to confidently present to executives and “sell” UX as a strategic lever for the business Experience influencing product strategy through data, insights, and peer feedback in highly collaborative environments Benefits that support every part of your life: At TransUnion, we design benefits to help you feel well, do well, and plan well—from day one. For Your Health: Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable. For Your Protection: We’ve got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage. For Your Family: From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return. For Your Future: Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently. For You: Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back. For Your Wellness: Access 24/7 support including professional therapy, coaching, and emotional well‑being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness. We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act. Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position. Pay Scale Information: The U.S. base salary range for this position is $82,700.00 - $120,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents. TransUnion Overview: At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence. Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology. TransUnion's Internal Job Title: Specialist IV, Product Design Company: TrueLink