Consultant, Ad Operations at TransUnion in Lagunilla de Heredia, /, CR

What You’ll Bring 

TransUnion is looking to hire a Consultant, Ad Operations as a member of our Measurement Integration Operations team. 

The ideal candidate will be an analytical and critical thinker with a demonstrated track record of performing highly detailed/technical work in an agile environment. 

The primary goal of this position is to serve as a Subject Matter Expert driving operational excellence for our Data Management Platform and Multi-Touch Attribution (MTA) clients. This includes ensuring seamless execution of integrations, consistent delivery workflows, data quality oversight, and efficient issue resolution across external ad tech platforms. 

In addition, this role requires the ability to lead and prioritize operational initiatives, collaborate cross-functionally, and provide clear, actionable guidance to internal teams (i.e., Product, Sales, Engineering), partners, and clients. A strong focus on issue identification, documentation, scalability, and continuous improvement is essential to maintaining reliable platform performance and a high-quality client experience. 

• 3-4 years of experience in Advertising Operations, Ad Tech, or Digital Media Operations 

• Deep knowledge of programmatic advertising workflows, ad serving, measurement, and the AdTech/MarTech ecosystem 

• Strong analytical skills with the ability to leverage data to identify root cause and determine path to resolution 

• Experience partnering cross-functionally with Product, Engineering, Commercial, and external partners 

• Strong communication skills with the ability to translate technical concepts to non-technical audiences 

• Great teammate-leader with excellent interpersonal skills and the ability to establish trust and credibility with partners and stakeholders and inspire effective collaboration across teams 

• Bachelor’s degree or equivalent experience 

We'd love to see: 

• Impeccable organizational, operational, analytical, presentation, and project management skills combined with excellent verbal and written communication skills 

• Familiarity with Excel concepts such as Pivot Tables, VLOOKUP, INDEXMATCH, etc. 

• Familiarity with file servers using Google Cloud Platform, Amazon Web Services or FTPs 

• Working knowledge of HTML/JavaScript/SQL (or related programming tools) is a plus 

• Ability to demonstrate strong mathematical and problem-solving skills 

• Familiarity with market research, attribution methods, big data, modeling approaches, and marketing concepts 

Impact You’ll Make 

As a Consultant, Advertising Operations, you will be responsible for executing and supporting advertising and measurement workflows across TransUnion’s platforms. You’ll play a critical role in ensuring operational excellence, supporting partner integrations, and scaling best practices as we continue to evolve our advertising and identity solutions. 

Key responsibilities include: 

• Coordinate the setup, QA and maintenance of measurement integrations for our clients 

• Serve as the primary escalation point for complex operational or partner issues, driving resolution and root-cause analysis 

• Partner closely with Product and Engineering to support platform enhancements, troubleshooting, and new feature launches 

• Monitor performance metrics and operational KPIs to identify trends, risks, and improvement opportunities 

• Support onboarding and enablement for new partners, products, and platform capabilities 

• Establish and refine operational processes, documentation, and training to improve efficiency and consistency 

• Ensure adherence to data governance, compliance, and privacy standards across all operational activities