Hospice - Care Coordinator (Marketing /… at Transitions… · Kalamazoo

Description

Build Relationships That Change Lives

In hospice, getting patients the care they need starts long before a nurse ever walks through the door. It starts with a Care Coordinator who knows their community, earns the trust of physicians and discharge planners, and makes sure that when a family is looking for answers, Transitions Hospice is the name they hear.

If you’re a natural relationship-builder with a background in healthcare sales and a passion for making a meaningful difference — this role was made for you.

What You'll Do

As a Transitions Care Coordinator, you’ll be the face of our organization in your territory — growing relationships, generating referrals, and ensuring that patients and families in your community have access to the exceptional hospice care they deserve. Your responsibilities include:

• Generate appropriate referrals and admissions from current and new customers within your territory
• Establish and maintain strong professional relationships with physicians, nursing homes, assisted living facilities, hospitals, discharge planners, and case managers
• Represent Transitions Hospice in a professional, competent, and responsive manner across all community interactions
• Deliver educational in-services to accounts and serve as a trusted resource for referral sources and the broader community on hospice care
• Implement marketing and promotional initiatives as directed, using efficient time and territory management
• Document all customer activity, referrals, calls, and mileage in SAM and the RHC Activity Sheet per company requirements
• Continuously build your knowledge of hospice and Transitions to effectively educate and advocate with referral sources
• Strategically assess and adjust your territory plans on an ongoing basis to hit growth targets
• Participate in evening and weekend on-call admissions as required
• Collaborate with the Patient Care Manager and interdisciplinary team to resolve issues and support seamless patient transitions

Benefits We Offer

• Competitive pay
• Medical / Dental / Vision Insurance plans
• Long & Short-Term Disability
• 401(k) with company match
• Auto Allowance & Gas Card
• Company provided equipment
• Paid Time Off

Why Choose Transitions Hospice?

Care Coordinators at Transitions aren’t just hitting quotas — they’re opening doors for patients and families who need expert, compassionate care. You’ll be backed by a mission-driven team that takes pride in the quality of its services and the relationships it builds. When you represent Transitions, you’re representing a standard of care that referral sources trust and families remember.

Ready to build something that matters? Apply today.

Requirements

What You Bring

• Bachelor’s degree and relevant healthcare experience or knowledge preferred
• 3+ years of sales experience, ideally in a healthcare setting
• A demonstrated track record of building meaningful customer relationships that drive results
• Excellent communication, negotiation, and public relations skills
• Ability to market effectively to referral sources, customers, and the broader community
• Comfort working within an interdisciplinary team environment
• Strong organizational skills and the ability to manage a territory independently
• Valid driver’s license and willingness to travel within your local service area
• Professional appearance and demeanor at all times