Director of Acquisition at TransferGo Ltd. · Krakow

TransferGo is a growing fintech scale-up on a mission to champion financial freedom with care. We strive to provide tailored, more affordable financial services that make people's hard-earned money go further. Now in our 14th year, with close to 400 employees in offices across Europe and the UK, we’re crafting a brilliant, relevant product that makes a difference in people's lives and the well-being of their families.

We’ve come this far by building a talented, diverse workforce on a fair culture and our strong values. Having this strong team of employees, we can serve those who really need our product to make their lives better.

Why TransferGo

We exist for people in between places — migrants, expats, students, returning families, seasonal professionals — people building a life abroad while continuing to support life back home.

For over a decade, TransferGo has built financial products for that reality: cross-border transfers, multi-currency accounts, card products, newcomer banking, and a growing B2B offering across 16+ markets and millions of international transfers. Today, we’re evolving beyond remittance into a broader financial platform built around how our customers actually live: across borders, currencies and communities.

Our core growth markets today span Ukrainian and Turkish diaspora corridors, CEE, CIS and other international communities — each with very different customer behaviours, economics and growth challenges.

We’re entering the next phase of growth: scaling acquisition, expanding into new product areas, and building faster, smarter ways of operating across Growth.

What you’ll own

You’ll own customer acquisition end-to-end, reporting directly to the CGO and leading senior operators across paid media, SEO, influencer and affiliate, organic growth, and regional growth ownership across priority corridors.

This is a hands-on commercial leadership role with direct impact on growth strategy, market expansion and unit economics.

You’ll be accountable for:

• Acquisition strategy across paid digital (Meta, Google, ASA, TikTok, programmatic), SEO, partnerships and organic growth
• Budget allocation and channel mix decisions across markets and corridors
• MER and LTV:CAC efficiency as core commercial metrics
• Experimentation culture: structured testing, creative iteration, rapid learning cycles and scaling decisions grounded in data
• Attribution and measurement in an app-heavy, multi-market environment
• Scaling growth across diaspora-driven and international markets with different customer behaviours, economics and competitive dynamics
• Building smarter operational workflows across creative production, testing and acquisition execution using AI where it genuinely improves speed or quality
• Cross-functional partnership with CRM, Brand, Product, Pricing and Data
• Leading and developing senior growth operators and regional growth leads

What success looks like

• Acquisition becomes faster, sharper and more commercially disciplined across core markets
• Paid performance and experimentation velocity improve meaningfully
• New growth opportunities move from idea to validated channel faster
• The team operates with stronger ownership, prioritisation and decision-making grounded in data and economics

What we’re looking for

• 8+ years leading acquisition or growth in fintech, neobank, remittance, marketplace or high-scale B2C environments
• Experience scaling paid acquisition across multiple international markets
• Strong understanding of unit economics, attribution, cohort behaviour and growth measurement
• Experience leading senior teams and cross-functional growth initiatives
• Strong experimentation mindset: testing frameworks, scaling logic, kill criteria
• Comfortable operating in high-complexity, high-autonomy environments
• Practical understanding of how AI can improve growth execution, workflows and operational leverage
• Strong collaboration skills across Product, CRM, Brand, Pricing and Data functions

Bonus

• Direct remittance, fintech or neobank experience
• Experience operating across diaspora or migration-driven markets
• Multi-language or multi-region growth experience
• Strong relationships with major paid acquisition platforms

Why this role is exciting

This is not a channel management role. You’ll work on some of the hardest acquisition problems in fintech: cross-border customer behaviour, localisation at scale, multi-market economics, app attribution, and growth across diaspora corridors with very different user motivations and market dynamics.

You’ll have real ownership, direct influence on growth strategy, and the space to build — while staying close enough to execution to move fast and see the impact of your decisions.

If you’re looking for a role where acquisition sits at the centre of business growth — not on the sidelines — this is that kind of opportunity.

What we offer

• Comprehensive Benefits: Competitive healthcare insurance, and a wellbeing package from day one.
• Annual Development Budget: €1,000 to invest in your personal and professional growth.
• Hybrid Working Environment: Flexibility to work from home and in the office, with most team members in the office two days a week.
• Pet-Friendly Office: If you’re near one of our offices, bring your furry friend along!
• Inclusive Culture: Regular in-person events, fostering a strong sense of community and collaboration.
• Empowerment and Ownership: We believe in empowering our people to take initiative and drive meaningful change.

At TransferGo, we are committed to the equal treatment of all current and prospective employees. We will not tolerate discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, marriage, civil partnership or any other protected category. We are proud of our diverse and inclusive culture and we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TransferGo. We look forward to meeting you!

Please note that all data collected will be handled in accordance with our candidates privacy policy (https://www.transfergo.com/privacy-policy/overview) and will only be used for the purpose of evaluating your candidacy. The data will be securely stored and deleted according to retention timeframe set in the candidates privacy policy. If you have any questions or concerns regarding this, please feel free to reach out by replying or via dpo@transfergo.com