Sr Life Underwriting Business Systems… at Transamerica · California

Job Family IT - Business Analysis

About Us

At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.

Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.

Who We Are

We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life.

Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what’s important to them.

We’re empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.

What We Do

Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs.

Transamerica employs nearly 7,000 people. It’s part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com. 

Job Description Summary This position serves as a key stakeholder in life underwriting system implementations and transformation initiatives, facilitating the implementation of strategic projects, process improvements, and technology solutions that support the evolution of life underwriting operations. The Senior Enhanced Life Underwriting Analyst partners across Life Underwriting, New Business, Operations, Product, Technology, QA, Distribution, Training & Development, Project Management, and vendor organizations and serves as a liaison between business stakeholders and technical teams. The position supports the project lifecycle from business analysis and requirements gathering through solution design, testing, implementation, training, and post-launch support.

Job Description

Responsibilities

• Support life underwriting transformation initiatives focused on modernization, automation, process improvement, and operational excellence.
• Collaborates with underwriting project team and related stakeholders to gather requirements, provide feedback, and ensure alignment with IT on project goals and deliverables
• Prepares “as is” and “current state” documentation in written and graphical form (flows).
• Use Business Process Modeling techniques and tools to create business process models
• Lead effort to develop new or revised processes or procedures in lieu of system development.
• Facilitate the elicitation, analysis, and documentation of business and system requirements, translating underwriting business needs into clear requirements for technical teams.
• Analyze business unit requests and understand business requirements. Work with various technical staff members to determine possible solutions and communicate business and system impacts to IT and Operations staff.
• Prepare documentation for business and system requirements in various formats.
• Works on project teams that are developing or modifying highly complex information systems. Includes analysis and documentation of business and system requirement and revising existing system logic difficulties as necessary.
• Conducts research and analysis to quantify business opportunities and develops formal recommendations to management.
• May use project management and program management methodologies to support a systems development methodology to meet project deliverables.
• Provide test scenarios or test criteria based on knowledge gained through business and systems analysis. Prepare cases for test beds. Provide approval or quality check on test plans or test matrix.
• Coordinate business readiness activities and assist with training, knowledge transfer, stakeholder communications, and training materials as needed.

Qualifications

• Bachelor’s degree or equivalent education/experience, preferably in IT or a business area discipline
• Minimum of 5 or more years of experience in business systems analysis.
• 2-4 years of industry experience also preferred.
• Two years of experience managing technical projects in a complex environment.

Preferred Qualifications

• Working knowledge of life insurance products, underwriting processes, and operational workflows.
• Two or more years of underwriting experience within Transamerica or two or more years of experience supporting an enhanced underwriting project.
• Strong analytical, decision-making, problem-solving, and organizational skills with attention to detail.
• Excellent written, verbal and presentation skills with the ability to communicate effectively with business and technical stakeholders.
• Ability to accept and manage changing priorities and address issues quickly and professionally.
• Demonstrates a high degree of initiative and accountability.

Working Conditions

• Remote Environment

The Salary for this position generally ranges between $85,000-100,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.

Additionally, this position is typically eligible for an Annual Bonus of 10% based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion.

Disclaimer:

• We will never request personal information such as ID or payment for equipment upfront.
• Official offers are sent via DocuSign following a verbal offer—not through text or email

This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.

What We Offer

For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.

Compensation Benefits

• Competitive Pay
• Bonus for Eligible Employees

Benefits Package

• Pension Plan
• 401k Match
• Employee Stock Purchase Plan
• Tuition Reimbursement
• Disability Insurance
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Employee Discounts
• Career Training & Development Opportunities

Health and Work/Life Balance Benefits

• Paid Time Off starting at 160 hours annually for employees in their first year of service.
• Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
• Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
• Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
• Adoption Assistance
• Employee Assistance Program
• Back-Up Care Program
• PTO for Volunteer Hours
• Employee Matching Gifts Program
• Employee Resource Groups
• Inclusion and Diversity Programs
• Employee Recognition Program
• Referral Bonus Programs

Inclusion & Diversity

We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We’re thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women.

To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all.

Giving Back

We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.   

Transamerica’s Parent Company

Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.  

• As of December 31, 2023