Senior Desktop Technology Strategist at Transamerica · Philadelp…

Senior Desktop Technology Strategist Location: Cedar Rapids, Iowa Job Family IT - General About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there. Who We Are We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what’s important to them. We’re empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms. What We Do Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs. Transamerica employs nearly 7,000 people. It’s part of Aegon, an integrated, diversified, international financial services group servingapproximately 23.9 million customersworldwide.* For more information, visit transamerica.com. Job Description Summary This position will be part of the ET Digital Workplace Services function, responsible for managing strategic technical and operational partnerships with 3rd party organizations who will supply various operational functions to AEGON. The role of Sr IT Desktop Strategist will work to identify opportunities to improve service performance. Job Description Responsibilities: Responsible formaintainingEnterprise Technology’s Desktop Technology Strategy, ensuring that corresponding strategic goals are planned, advanced and achieved, and that they deliver business value. Provides direction for the vendor desktop strategy to ensure those technologies are cohesive andin sync Providehands ontechnologyexpertiseto current desktop systems Strengthens alignment byparticipating inin strategic and operational planning activities involving GTS service owners and top technical staff. Provides consulting on operational processes tomaintainstrategic alignment and minimize customer impact. Provides consulting for architecture team in reviewing strategic technologies and solution design. Constantly engage in challenging the status-quo and bringing in more value to the organization through in-house/external technology solutions Conductsresearch for IT projects that are strategic in nature. Assess various technologies, products, and services related to the management of performance-based information Qualifications: Bachelor’s degree in Information Systems, Computer Science or technically related field, or an equivalent combination of education and experience may be considered. Minimum of 5+ yearsdemonstratedrelated experience. Strong written and verbal communication skills enabling effective articulation of strategy Breadth of knowledge across majority of technology disciplines including web, database, data center, network, and workforce computing technologies Deep understanding of modern endpoint management ecosystems, including SCCM, Intune, and automated application delivery frameworks, with the ability to drive modernization and standardization across a global environment. Proven understanding of cloud technologies available Experience modernizing legacy code andautomationswith SQL databases, Visual Studio, and GitHub (branching, pull requests, CI), refactoring into maintainable, testable components. Experience with cloud-based virtual desktops including Azure Virtual Desktop (AVD), AWSWorkSpaces, Citrix, andNerdio, covering deployment, scaling, image management, security, and cost optimization. Experience with ServiceNow (SNOW) and enterprise ITSM processes, including automated PC provisioning/build pipelines (physical and virtual), Hardware Asset Management (HAM), Software Asset Management (SAM), full asset and lifecycle management workflows, and cost/billing reconciliation. Strong understanding of technology architecture principles Ability to convert complex information into simple, explainable solutions Understanding of current and future business needs met by infrastructure platforms Possesses a strong planning orientation with integrative and strategic thinking skills Ability to quickly learn and apply new concepts and coach others innew technologiesand strategies Ability to drive and achieve consensus/support from large diverse groups Preferred Qualifications: Strong written and verbal communication skills, with the ability to clearly articulate technical strategy Broad knowledge across key technology disciplines, including web, database, data centre, network, and workforce computing technologies Deepexpertisein modern endpoint management ecosystems such as SCCM, Intune, and automated application delivery frameworks, with the ability to drive global standardisation and modernisation Strong understanding of cloud technologies and the major vendors providing cloud services Experience modernising legacy code and automations using SQL, Visual Studio, and GitHub (branching, pull requests, CI), creating maintainable and testable solutions Hands‑onexperience withcloud‑basedvirtual desktop platforms, including Azure Virtual Desktop (AVD), AWSWorkSpaces, Citrix, andNerdio, across deployment, scaling, image management, security, and cost optimisation Experience using ServiceNow (SNOW) and ITSM processes, including automated PC provisioning pipelines, Hardware and Software Asset Management, full asset lifecycle workflows, and cost/billing reconciliation Working Conditions: Hybrid Work Environment (Tuesdays, Wednesdays, Thursdays) Work Travel less than 10% Compensation: The Salary for this position generally ranges between $105,000- $120,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law. Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. This is a hybrid position requiring three days in office per week in one of our hub locations (Philadelphia, PA; Cedar Rapids, IA; Denver, CO).  Relocation assistance will not be provided for this position. What We Offer For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. Compensation Benefits Competitive Pay Bonus for Eligible Employees Benefits Package Pension Plan 401k Match Employee Stock Purchase Plan Tuition Reimbursement Disability Insurance Medical Insurance Dental Insurance Vision Insurance Employee Discounts Career Training & Development Opportunities Health and Work/Life Balance Benefits Paid Time Off starting at 160 hours annually for employees in their first year of service. Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays). Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child. Adoption Assistance Employee Assistance Program Back-Up Care Program PTO for Volunteer Hours Employee Matching Gifts Program Employee Resource Groups Inclusion and Diversity Programs Employee Recognition Program Referral Bonus Programs Inclusion & Diversity We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We’re thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women. To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all. Giving Back We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work. Transamerica’s Parent Company Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has  grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity. * As of December 31, 2023 Additional Locations: Denver, Colorado, Philadelphia, Pennsylvania