Seasonal Traffic Controller - Mon-Fri AM -… at Towne · Gainesvil…

Summary: Towne Park is a hospitality services company dedicated to creating smiles through exceptional experiences. The Traffic Coordinator is responsible for directing vehicular traffic and providing hospitality services, ensuring a pleasant experience for all guests and patients. Responsibilities: - Directs vehicular traffic while providing attentive, friendly service to all patients/guests - Assists marketing department with the marketing efforts targeted to exciting clients - Maintains pleasant, friendly and professional demeanor with all guests, location staff and co-workers - Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor - Uses guest last name at all times when appropriate - Maintains accuracy and composure while under pressure - Appropriately uses salutation of the day and welcome guests to the location - Uses proper Towne Park phone etiquette - Assists guests with directions and all other inquiries - Stands while serving guests - Provides information about surrounding area as well as main attractions to guests as needed - Protects guest confidentiality in accordance with HIPPA requirements - Collects data in accordance with parking operations, if applicable - Obtains information about daily events and rates to be charged - Maintains claim checks and guest folio archives - Runs at top speed to park and retrieve vehicles and drives slowly and cautiously - Other duties as assigned Required Qualifications: - High school diploma or general education degree (GED) - Must be at least 18 years of age - one to three months related experience and/or training; OR equivalent combination of education and experience if no HS Diploma or GED - Knowledge of traffic and valet procedures - Must be able to read and write standard English language - Must be able to read and comprehend simple instructions, short correspondence and memos - Must be able to write simple correspondence - Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization - Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money and weight measurement, volume and distance - Ability to understand 24 hour and military time systems - Ability to understand rates applicable to time passed - Must be able to drive manual transmission and perform parallel parking Preferred Qualifications: - Customer service experience preferred - Register/Computer experience preferred Required Skills: Traffic Control, Valet Procedures, Manual Transmission Driving, Parallel Parking, Basic Arithmetic, 24 Hour and Military Time Understanding, English Reading and Writing Benefits: Employees are eligible to enroll in accident insurance, Critical illness insurance, Hospital indemnity insurance, And telemedicine benefits, Employees are also able to enroll in the company’s 401k retirement savings plan.