Computer Tech at Tower Loan in Flowood, MS

Computer Tech Location: Flowood MS We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here! The Corrections Tech I reviews and corrects customer account information in Tower Loan’s computer system. This role ensures data accuracy by processing account updates, resolving errors, and supporting various mail and fraud-related tasks. Duties/Responsibilities: Completedailycorrectionsemails received frombranchesandHomeOffice. Research errors ontheremit report (debit processing) and correctthem. Monitor replication status screen dailyinTower Loan Operation System (TLOS). Managefraud preventionservice’sexceptions. Answer calls from banks to verify loan checks. MonitorUniform Commercial Code(UCC)processing. Uploadmail-loancheck images. Correcterrors withinmail-related loans. Process incoming mail fromU.S. Postal Service (USPS). Perform all other duties as assigned. Required Skills/Abilities: Strong analytical skills with a keen eye for detail and accuracy. Highest level of integrity, honesty, and ethical behavior when handling sensitive financial information. Strong problem-solving abilities and a proactive attitude toward resolving issues. Ability to manage multiple projects and prioritize effectivelyin a fast-paced environment. Adaptability to changing processes, technologies, and industry trends. Education and Experience: High school diploma orGED. Experience with Microsoft Office Suite (Excel, Word, Outlook, etc.). Customer service experiencein an office environmentispreferred Physical Requirements: Stand, walk,and/or sit for eight (8) hours a day. Communicate effectively, verbally, written, in person, via telephone, or electronically. Lift and maneuver up to20 lbs. The above description outlines the most significant job functionsperformed,butmay include other similarfunctions or assignments notexplicitlymentioned.