Full time and Casual Service Advisors -… at Tourism… · Brisbane

Are you passionate about delivering exceptional customer service? You’ll be the go-to link between customers, dealers, and internal teams, ensuring smooth after-sales service and happy customers. This isn’t just administration — you’ll be hands-on, solving problems and making an impact every day. What You’ll Do

Drive after-sales and campaign repairs, providing standout support across phone, email, and online channels, ensuring every customer feels valued and supported. Coordinate suppliers and internal teams to deliver efficient, cost-effective repairs, and keep the Aftersales & Recall Department running smoothly. Champion workplace health and safety for customers and colleagues alike.

About You

Outstanding customer service skills, with clear communication, strong organisation, and a genuine passion for helping others. Confident using Outlook, Word, Excel, and CRM systems. Experience in automotive, manufacturing, or service roles (such as Service Receptionist, Parts Interpreter, or Service Coordinator) is valued. Technical know-how about motor vehicles and RVs (bonus if you know Apollo brands or have RV lifestyle experience). Energetic, detail-focused, skilled in negotiation and conflict resolution, and devoted to creating positive customer experiences.

We’re looking for someone who puts customer service at the heart of everything — even if you don’t tick every box, your enthusiasm and commitment to making a difference is what matters most.