Front of House Team Member - Homestead (Casual) at Tourism… · Waitomo…

Join our team at Waitomo Homestead and help us deliver exceptional customer experiences in a beautiful, welcoming environment! The busy Waitomo Homestead team are looking for casual Front of House Team Members to join the team. Are you passionate about maintaining high standards of customer service? Join our team at Waitomo Homestead that is a vibrant hub that includes a café, bar, restaurant, gift shop, and accommodation. We are looking for enthusiastic individuals to join our team and contribute to an exceptional guest experience. As part of Tourism Holdings Limited (thl)—New Zealand’s leading tourism company—you’ll join a team that’s passionate about creating memorable moments. With legendary brands like The Waitomo Glowworm caves, The Legendary Black Water Rafting Co., Kiwi Experience, and the world’s largest campervan network, thl offers exciting perks and room to grow. About the role:

Preparing and serving high- quality coffee and food products. Assisting with food preparation. Providing friendly and efficient customer service to all guests. Maintaining the cleanliness and organization of the Waitomo Homestead front of house and back of house. Supporting the team with any tasks required. Collaborating across Waitomo attractions and supporting other sites when needed.

What You'll Bring:

Proficiency in numeracy and literacy. Excellent communication skills. Strong attention to detail. Ability to work effectively under pressure. Strong time management skills. Initiative and problem-solving abilities. Previous experience as a barista or in a customer service role within the hospitality and tourism industry.

About You:

High standard of personal presentation and hygiene. Responsible and committed to your work. Friendly, reliable, trustworthy, and honest. Eager to learn and grow. Strong work ethic with a high attendance record. Able to work in a very busy and fast paced environment. Availability to work on a 7-day rotating roster including weekends and public holidays.

What's in it for you? Join a team that lives and breathes travel and experiences. Want to go caving and abseiling? We'll provide the gear. Want to go on a road trip with friends and family? We'll hand you the keys. Working for thl opens a world of fun experiences, and you'll have to rewrite your bucket list. We offer a competitive salary, and development & career opportunities. Our diverse crew will make you feel welcome from day one. Apply Now! We are looking for team members who are willing to go the extra mile. If you love being part of a team, seek challenges, and want to grow both personally and professionally, we want to hear from you! This is an ideal position for someone who wants to build a career in the tourism industry. So why wait? If you are looking for a challenging role that you can make your own, apply now!