Bilingual Account Representative at Total Quality… · Atlanta

Summary: Total Quality Logistics (TQL) is a leading freight brokerage firm in the nation, offering a career opportunity as a Bilingual Account Representative. The role involves supporting an established sales team, managing customer relationships, and driving revenue through effective logistics solutions.

Responsibilities:
- Communicate with the sales team and customers to build and maintain ongoing relationships with customers that have Mexico cross-border shipping needs
- Manage projects from start to finish while overseeing daily shipments and resolve issues to ensure pickups and deliveries are on time
- Work with the sales team to provide and negotiate competitive pricing
- Input, update and manage shipment information in our state-of-the-art systems
- Collaborate with the support team to guarantee each shipment is serviced properly
- Assist with billing and accounting responsibilities as needed

Required Qualifications:
- Fluent in Spanish and English
- Elite work ethic, 100% in-office, expected to go above and beyond
- Extreme sense of urgency to efficiently juggle dynamic operations
- Strong communication skills with ability to handle conflict
- Solution-focused mindset and exceptional customer service
- Ability to work with the latest technologies

Preferred Qualifications:
- College degree preferred, but not required
- Military veterans encouraged to apply

Required Skills: Logistics Solutions, Shipment Management, Pricing Negotiation, Billing and Accounting, Spanish

Benefits: Uncapped commission opportunity, Want to know what the top 20% earn? Ask your recruiter, Health, dental and vision coverage, 401(k) with company match, Perks including employee discounts, financial wellness planning, tuition reimbursement and more, Employment visa sponsorship is unavailable for this position.