Account Representative - Uncapped… at Total Quality… · Charleston

Summary: Total Quality Logistics (TQL) is a leading freight brokerage firm that offers an award-winning culture and high earning potential. The Account Representative role involves supporting an established sales team to identify opportunities and drive revenue while managing customer relationships and ensuring timely shipments.

Responsibilities:
- Communicate with the sales team and customers as the subject matter expert to build and maintain relationships
- Manage projects from start to finish while overseeing daily shipments and resolve issues to ensure pickups and deliveries are on time
- Work with the sales team to provide and negotiate competitive pricing
- Input, update and manage shipment information in our state-of-the-art systems
- Collaborate with the support team to guarantee each shipment is serviced properly
- Assist with billing and accounting responsibilities as needed

Required Qualifications:
- You compete daily in a fast-paced, high-energy environment
- You're self-motivated, set ambitious goals and work relentlessly to achieve them
- You're coachable, but also independent and assertive in solving problems
- You're eager to develop complex logistics solutions while delivering great customer service
- Elite work ethic, 100% in-office, expected to go above and beyond
- Extreme sense of urgency to efficiently juggle dynamic operations
- Strong communication skills with ability to handle conflict
- Solution-focused mindset and exceptional customer service
- Ability to work with the latest technologies

Preferred Qualifications:
- College degree preferred, but not required
- Military veterans encouraged to apply

Required Skills: Logistics solutions, Transportation services, Freight management, Shipment information management, Pricing negotiation, Billing and accounting, Coachable

Benefits: Uncapped commission opportunity, Health, dental and vision coverage, 401(k) with company match, Perks including employee discounts, Financial wellness planning, Tuition reimbursement, Comprehensive benefits package