Total Comfort Group→
HVAC PM Administrator at Total Comfort Group in Eatontown, NJ
Entry LevelOn-siteEatontown, NJ$42k–$52k/yr
Skills
work order management systemssamprogocanvasdbanalyticsmicrosoft excel
Job Description
Summary: Total Comfort Group is seeking a Preventative Maintenance (PM) Administrator to provide administrative support for the coordination and execution of preventative maintenance programs across client locations. The role involves maintaining accurate data, processing work orders, and supporting scheduling efforts to ensure PM activities are completed on time.
Responsibilities:
- Maintain and update PM tracking systems (DBAnalytics, spreadsheets, and internal tools)
- Monitor and manage the 'Checked Out' filter to track completed PMs
- Ensure all PMs are accurately tracked and updated in real time
- Generate and distribute PM drops based on schedules and contract requirements
- Upload GoCanvas reports and ensure all required documentation is complete and accurate
- Upload and manage itemized purchase orders (POs) related to PM work
- Ensure all work orders contain correct client information, attachments, and scope details
- Maintain PM-related data integrity across all systems
- Manage PM PO filters and create source local POs for self-performing work
- Facilitate PM job type changes (e.g., MM vs. MH) as requested
- Support setup and updates for PM programs within internal systems
- Update GoCanvas forms for new and existing clients
- Create and maintain PM master contracts within systems such as Sampro
- Update service part IDs (filters, belts, etc.) for new PM clients
- Ensure all PM-related system data is accurate and up to date
- Assign subcontractors to scheduled preventative maintenance (PM) work
- Ensure subcontractors receive work orders with accurate client details, scope, and required attachments
- Track acceptance or declination of assigned PMs and reassign work as needed
- Reissue work orders when reassignment occurs
- Escalate assignment issues or coverage gaps to appropriate team members
- Coordinate security vendors for overnight PM work
- Confirm arrangements and communicate schedules with site contacts
- Ensure smooth execution of overnight maintenance activities
- Provide weekly reports summarizing PM progress and open items
- Respond to PM-related inquiries (system issues, access concerns, scheduling)
- Escalate urgent operational issues to appropriate team members
Required Qualifications:
- Strong organizational and multitasking skills
- High attention to detail and data accuracy
- Experience with work order management systems (e.g., Sampro) preferred
- Familiarity with tools such as GoCanvas and DBAnalytics is a plus
- Proficiency in Microsoft Office (especially Excel)
- Ability to work in a fast-paced environment and manage multiple priorities
- Strong communication skills for internal coordination
Preferred Qualifications:
- Experience with work order management systems (e.g., Sampro) preferred
- Familiarity with tools such as GoCanvas and DBAnalytics is a plus
Required Skills: Work order management systems, Sampro, GoCanvas, DBAnalytics, Microsoft Excel
Benefits: 401(k) matching, Dental insurance, Employee assistance program, Flexible spending account, Health insurance, Health savings account, Life insurance, Opportunities for advancement, Paid time off, Vision insurance
Benefits
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Opportunities for advancement
Paid time off
Vision insurance