Senior Product Manager at Toptal in Europe and Canada, CA

About Toptal

Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.

We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.

Job Summary:

Our Product team builds and scales Toptal’s platform and products, working closely with our Operations and Engineering teams to support the organization’s growth. We embrace a data-focused approach to ensure each initiative on our product roadmap delivers a meaningful impact on our business and users. Our innovative technology platform enables us to deliver on-demand talent, without losing a human touch.

Are you a customer-centric Senior Product Manager with a proven track record of taking ownership and delivering results in a fast-paced, dynamic environment? We’re looking for a self-starting Senior Product Manager to drive innovation at Toptal by building and scaling AI-driven products that expand the breadth and depth of our product and service offering.

As a Senior Product Manager, you will lead a team of engineers while working cross-functionally with Engineering, Design, and other Product Managers to define, build, and launch mission-critical initiatives built on Toptal’s AI platform. We need someone to drive end-to-end product discovery and delivery, using user research, data, and cross-functional collaboration to identify new opportunities and deliver impactful solutions. If you have a knack for building high-quality, extremely impactful products, we want you on our team!

This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.

Responsibilities:

The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.

• Own and lead all aspects of an established agile team, including backlog grooming, prioritization, and cross-functional coordination, with a focus on delivering AI-driven product capabilities.
• Translate AI platform capabilities into customer-facing, talent-facing, and internal product experiences that deliver measurable business value.
• Responsible for defining the scope of new product features and ongoing feature improvements.
• Write and prioritize user stories and define acceptance criteria.
• Establish and maintain a high level of credibility with internal and external partners.
• Break down complex problems and use data, analytics, and user research to inform product direction and validate AI-driven solutions.
• Track progress, assess risks, coordinate delivery, and actively communicate contingency and mitigation plans for the team.
• Run various ad-hoc research and business analyses to assess opportunities and risks.
• Take ownership of identifying and solving complex product challenges that align with both short-term goals and long-term strategic initiatives.
• Apply system-analyst techniques and procedures, including consulting with users to determine hardware, software, or systems functional specifications.

In the first week, expect to:

• Onboard and integrate into Toptal while independently starting to study and learn the Toptal product suite.
• Become acquainted with your product area, the product goals, and those you will partner with.

In the first month, expect to:

• Work cross-functionally and with other Product Managers to organize and prioritize your high-level roadmap and backlog.
• Start collaborating closely with your development team.
• Take over all in-flight and planned initiatives.

In the first three months, expect to:

• Fully support a product category, working collaboratively to complete quarterly planning and set OKRs.
• Exercising discretion and independent judgment, launch features that deliver high business impact.
• Be fully embedded into and own a development team.
• Monitor and measure the success of your initiatives against company goals.
• Continuously improve the team’s processes through meaningful contributions.

In the first six months, expect to:

• Work alongside other Product Managers to discover new product opportunities for your backlog.
• Develop a repeatable model for delivering upon our roadmap initiatives.
• Work across the Product team to measure and refine the roadmap, backlog, and processes to make improvements over time.
• Constantly re-evaluate your roadmap’s alignment with the strategic goals of the business, adjusting where necessary.

In the first year, expect to:

• Deliver your roadmap priorities and promises.
• Ensure your team has an incredible record of building impactful products in a timely and elegant fashion.
• Work cross-functionally to scale your team to meet the growing needs of our business and our users.

Qualifications and Job Requirements:

• Bachelor’s degree is required, preferably in a technical discipline.
• At least 5 years of proven software product management experience.
• Proven ability to lead products end-to-end from early discovery and zero-to-one development through launch, iteration, and scale, even in ambiguous environments.
• Proven experience managing the development and launch of mobile, desktop, and web applications across the full product lifecycle is a plus.
• Knowledge of AI product development processes and best practices.
• Experience designing and launching AI-powered product features that improved engagement, efficiency, and measurable business outcomes.
• Experience building and orchestrating intelligent workflows by connecting systems and automation tools to solve problems at scale.
• Experience with third-party system integrations is a plus.
• Comfortable working with SQL or spreadsheets to analyze data, as well as conducting research with internal and external users.
• Strong expertise in using data to make decisions with a variety of tools and methodologies to gather and synthesize information.
• Ability to creatively craft solutions through data and a customer-centric approach.
• Ability to build wireframes and mockups, with an aptitude for keeping things simple.
• Be meticulous and have a high bar for quality when writing user stories, reviewing designs, brainstorming technical approaches, and testing a feature before it is released.
• Be humble, willing to learn, and do whatever is needed to help us accomplish our goals.
• Experience using agile development methodologies with globally distributed teams and the ability to keep up with a fast-paced and global company.
• Outstanding written and verbal communication skills.
• Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
• You thrive in environments where you are empowered to lead by doing, working directly with users, data, and your team to make progress and drive results.
• You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.