Fleet Allocator at Toll Group in Gladstone, Queensland, AU

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — https://www.tollgroup.com

Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.

We provide specialised integrated logistics services to customers in a range of industries including mining, chemical, gases, steel and plastics, petroleum, energy and Australian oil and gas industries and agriculture. Our customers operate in some of the most remote places on earth, 24 hours a day, seven days a week and require a logistics partner who can match their needs. We offer integrated value-based logistics solutions that bring greater operating efficiency and savings to our customers’ supply chains.

Fleet Allocator – Gladstone

8 days on 6 days off roster

The Opportunity -

This position is to assist with managing the fleet of Toll Security Sensitive Transport’s drivers and sub-contractor drivers, so that all freight (road; rail) is delivered on time and as per customer’s requirements. With a strong focus on rail freight, this position has an exceptionally strong focus on safety. Transporting primarily dangerous goods, this key position based in Gladstone is required to ensure all outcomes are achieved on a daily basis; including fleet utilisation, customer relations and profitability are in line with Toll’s business objectives.

A day in the life of a Fleet Allocator at Toll Group:

• Schedule and control all activities associated with the arrival, departure, loading and unloading of all rail related fleet.
• Assist with the day-to-day management of transport requests and provide support to ensure all deliveries and pickups are completed in line with the overall operational strategy and contractual agreement.
• Assist with the scheduling and control of the fleet, to achieve maximum safety, efficiency, and availability to meet schedule demands and company objectives in accordance with regulatory requirements.
• Assist in determining trip feasibility based on fleet, schedule, maintenance and drivers' availability and/or operational limitations.
• Create and maintain excellent customer relations, ensuring drivers and equipment is presented in a professional manner and customers are aware of freight movements and expected delivery times.
• Assess customer needs effectively and weigh alternative approaches or solutions ensuring the customer is put first.

What You'll Need to Succeed:

• Customer service orientation - detailed understanding and strong curiosity about our customers and what adds value to them.
• Ability to apply logic and experience to make timely, sound judgements.
• Excellent time management, planning and organisational skills.
• Ability to consider a broad range of internal and external factors when solving problems and making decisions.
• Microsoft office suite expertise including Word, Outlook, Excel, and PowerPoint.
• High attention to detail and the ability to meet deadlines within a time-pressured environment.

Join us and take your career to new heights in the fast-paced world of logistics!

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.