Business Development Representative - Retail at Toast in Boston, MA

Summary: Toast creates technology to help restaurants and local businesses succeed in a digital world. They are seeking a Retail Business Development Representative (BDR) to join their founding team, responsible for generating leads and qualifying opportunities to drive growth in their new Retail platform. Responsibilities: - Generate lists of prospective convenience stores, grocery stores, bottle shops, and other retailers to target - Execute high-volume outreach to a mix of prospective businesses to determine mutual fit - Complete 80 activities daily (cold calls) - Conduct qualification calls to develop an understanding of the prospect’s needs and determine how they can benefit from leveraging our Retail solution - Schedule meetings with qualified prospects for Account Executives, ensuring a seamless handoff and a smooth sales process - Partner with Account Executives on strategy, talk tracks, and feedback - Leverage Salesforce (our CRM) to manage all sales activities - Understand the competitive landscape and determine how to best position Toast in the market Required Qualifications: - Must be driven by a long-term goal of becoming a full-cycle Account Executive (AE) and working in a commissioned closing role - Possesses the self-discipline and sustained effort necessary to achieve ambitious daily activity goals and recover quickly from rejection - Actively seeks and immediately applies feedback, while proactively self-assessing performance to identify and vocalize specific areas for growth and development - Driven by measurable results and takes full ownership of daily performance metrics and pipeline contribution - Demonstrated ability to handle rejection and objections with professionalism while driving positive outcomes for prospective customers - Naturally curious, resourceful, and thrives on quickly processing new information to solve complex problems and qualify prospective customers - Clear, professional, and persuasive communicator across high-volume calls and written outreach (email/social) - Meticulous attention to detail and ability to manage time effectively to balance 80+ daily outreach activities Required Skills: Sales Pipeline Management, Customer Qualification, Salesforce CRM Nice-to-Have Skills: Customer Empathy, Resilience, Self-Accountability, Growth Mindset Benefits: Competitive compensation and benefits programs, Uncapped commissions, Benefits and equity (if eligible)