Sales Support Administrator at Titan Security Group in Chicago, IL

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Job Title: Sales Support Administrator Company: Marksman Titan Security Group Division: Titan Electronics Incorporated Security Solutions Location: Chicago, Illinois Reports To: Vice President of Sales Enablement Position Overview: The Sales Support Administrator role reports to the VP of Sales Enablement and handles client documentation, internal coordination, Salesforce upkeep, vendor compliance, temporary labor coordination, and all business operations related tasks that keep deals and accounts moving. This position frequently interfaces with VPs, Director of Operations, Proposal specialists and clients. This position requires a detail-oriented, highly organized professional who communicates clearly, follows structured processes, and stays ahead of deadlines. The ideal candidate thrives in a fast-paced environment, supports multiple stakeholders, and plays a critical part in creating a frictionless experience for clients and for the team. Key Responsibilities: Act as liaison between sales, sales enablement, operations, client representatives, and vendors to ensure all sales support processes are executed efficiently and effectively. Monitor risk management compliance, including contract terms and certificate of insurance requirements Provide support to Proposal specialists and Rebid specialists with RFP responses and current client support. Facilitate requests for temporary or surge service in partnership with field operations. Maintain relationships with third-party providers and subcontractors (uniforms, off-duty law enforcement) Coordinate temporary, surge, and special-event service needs with operations Coordinate catering orders, meeting refreshments, and onsite logistics for client presentations, internal meetings, and special events. Manage client appreciation and gift orders, including vendor coordination, budget tracking, and timely delivery. Maintain Salesforce CRM data throughout the sales process Other duties as assigned Qualifications: Education: Post-secondary degree preferred Experience: 1-2 years of experience in administrative support, operations coordination, customer service, project coordination, or other similar roles. Certificates, Licenses, Registrations: Ability to obtain a valid PERC. Language Skills: Must have the ability to read, write, speak, and understand English. Other Qualifications: Proficiency in Microsoft Office. Familiarity with ServiceNow and Salesforce preferred, but not required. Knowledge of the Security industry is a plus, but not required. Strong attention to detail. Ability to work unpredictable hours, including some evenings and weekends. Ability to pass pre-employment drug screen and criminal background check required. What Will Set You Apart: Prior experience supporting sales teams, operations teams, or proposal/RFP processes Experience working in a regulated or compliance-driven environment Strong written and verbal communication skills with internal and external stakeholders Comfort working with CRM systems, reporting tools, or process documentation Ability to anticipate needs, solve problems proactively, and follow through on details Experience in the security, facilities, property management, or service-based industries Travel: This is an on-site position five (5) days per week. Ability to travel to client and branch office locations in suburban Chicago and northwest Indiana. Less than 10% travel. Why Join Marksman Titan: Join a nationally recognized Top Workplace with award-winning culture and leadership. Competitive salary Full benefits package including health, dental, vision, 401(k), paid vacation and personal days, paid holidays, and 401(k). Skills-enhancing training and opportunities for career growth and promotion. How to Apply: Interested candidates are invited to apply here, submit their resume and cover letter detailing their qualifications and experience to work@titan-security.com or apply online at https://titan-security.com/careers/