Griffin Museum of Science and Industry- Security Officer - Downtown Chicago

Summary: Titan Security is a nationally recognized Top Workplace dedicated to providing personalized security solutions. They are seeking a Security Officer to ensure safety and enforce policies in a fast-paced public environment while delivering excellent customer service. Responsibilities: - Officers must be attentive, approachable, and capable of enforcing policies while delivering excellent customer service to guests, staff, and vendors - This is a high-visibility, physically demanding, customer-facing role in a fast-paced public environment - Maintain clear, accurate administrative logs at front desk pertaining to people or property including packages - Control access for tenants, visitors or vendors as required - Enforce museum rules and policies in a professional, customer-service-oriented manner - Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment - Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management - Provide a visible security presence throughout the museum - Rotate between assigned posts as needed Required Qualifications: - Must be at least 18 years of age - Must be able to work all shifts - 1 year of security, customer service, or public-facing experience preferred - High School diploma or general education degree (GED) - Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements - Able to pass pre-employment drug screen and criminal background check - Able to read, write, speak, and understand English - Willingness to work all posts and flexible schedules - Experience in museums, hospitals, retail centers, or high-traffic public venues - Able to meet physical essential functions of the job, which can include lifting 50+ lbs., completing foot patrols, walking up and down stairs, working in inclement weather Preferred Qualifications: - Bi-lingual considered a plus - Evening, overnight, and weekend availability required Required Skills: Security experience, Customer service Important Skills: Illinois PERC Card, English proficiency Nice-to-Have Skills: Bi-lingual Benefits: Paid time off and paid holidays, Medical and Dental insurance, Opportunities for career growth and promotion, Skills-enhancing training