Timberland: Floor Supervisor - Grand Rapids

Summary: Timberland is a global outdoor lifestyle brand known for its commitment to sustainability and community. The Floor Supervisor will lead a team of Brand Advocates to ensure a Best in Class customer experience and maximize store profitability while fostering an inclusive environment. Responsibilities: - Assist in maximizing sales and achieving store target goals by leading an environment of productivity through ensuring the store team has the knowledge and skills to meet store goals for sales and customer engagement - Assist in monitoring payroll while protecting the needs of the business - Lead and inspire customer-centric culture by recognizing and rewarding the teams’ successes - Be an active brand ambassador within the community through proactively seeking opportunities to engage with the customers and support or participate in community initiatives outside the four walls of the store - In partnership with the store manager, provide leadership to ensure thorough training and ongoing development of store team in customer engagement and all company programs, policies and procedures - Partner with Store Manager in achieving all financial and operational objectives including expense control, Loss Prevention, store audits and review weekly reports - Responsible for ensuring that the store’s inventory integrity is maintained - Partner with Store Manager on the implementation of visual merchandise directives and maintains standards consistent with the company brand strategies - Partner with Store Manager to ensure compliance and adherence to policies and procedures, standards and practices, and company directives regarding loss prevention, safety and compliance; protects company assets - Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand - Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others Required Qualifications: - 1+ years of store management experience in a fast-paced, highly engaging retail environment - Proven ability to meet and exceed sales results - Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays - Excellent communication skills, both verbal and written - Ability to prioritize tasks in a fast-paced store environment - Proven ability to meet business goals by driving results through store team - Willingness and desire to learn and to share knowledge of products, local community, experiences and activities relevant to the store's customer base - Ability and desire to provide a highly engaging customer experience through individual service, conversation and relationship building - Excellent decision-making ability in a fast-paced environment - Detail orientated - Proficient computer skills including word processing, spreadsheets, and software programs Preferred Qualifications: - Experience in a specialty retail environment, retail footwear/apparel industry experience - High School Diploma or GED Required Skills: Store management, Sales results achievement, Payroll monitoring, Inventory management, Visual merchandising, Loss prevention, Word processing, Spreadsheets Benefits: Comprehensive benefits that encourage mental, physical and financial well-being for all VF associates, Annual incentive plan, Sales incentive, Commission potential