Tikona Infinet Pvt Ltd
Retention Manager at Tikona Infinet Pvt Ltd in Noida
Mid LevelOn-siteNoida325000 INR–375000 INR/yr
Skills
LlpRetention ManagementMPLSChurn ManagementManagementRetentionChurn
Job Description
Good working knowledge of MS PowerPoint for preparing churn reviews,analysis and management presentations
Coordinate with Sales,CSM,Service Assurance,NOC and other teams wherever required
Highlight high-value / multiple-link churn cases immediately to management along with churn reason,support required and retention efforts being made
Coordinate with Sales,CSM,Service Assurance,NOC and other teams wherever required
Highlight high-value / multiple-link churn cases immediately to management along with churn reason,support required and retention efforts being made