Client Advisor - The Landmark, NYC at Tiffany & Co. in New York, NY

Summary: Tiffany & Co. is a renowned luxury jewelry brand seeking a Client Advisor to enhance client experiences and drive sales. The role involves developing client relationships, achieving commercial targets, and embodying the Tiffany brand in every interaction. Responsibilities: - Hold the critical position of embodying the Tiffany brand in each client interaction using the Tiffany touch; your own flair for making each client’s experience extraordinary - Be an excellent communicator and brand ambassador. Your passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in all that you do - Develop client relationships and exceed commercial targets through the love of building your own business by developing client relationships and exceeding sales plan - Foster a clienteling culture, encourage an entrepreneurial spirit, reinforce client development to grow outreach business - Deepen the relationship with our clients to drive lifetime loyalty and spend - Consistently achieve or exceed monthly, quarterly, and annual store commercial targets - Capture client data. Cultivate new and existing client relationships - Deliver a significant portion of sales through repeat client business - Identify innovative ways to grow your business through delivering elevated client experience in each client appointment - Drive business through key product pillars - Convert clients through curiosity and discovery daily - Elevate in store experience by consistently delivering memorable moments to every client - Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch, your personal touch - Demonstrate Client Experience Behaviors identified within the NPS program. Embrace/Leverage client feedback to elevate every in-store experience to a memorable event - Execute best practices by optimizing hospitality and store amenities to create unique experiences and act on NPS performance and client feedback - Connect with your client’s wardrobe to ‘style them’ Required Qualifications: - Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality) - Proven track record in achieving Commercial results - Ability to connect with the client - Flexibility to work non-traditional hours, including days, nights, weekends, and holidays - Ability to work with a diverse client base - Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email - Must have authorization to work in the United States or in the country where the position is based Preferred Qualifications: - A college/university degree - Proficiency in multiple languages Required Skills: Retail experience, Client relationship building, Commercial results achievement Important Skills: Point of Sales (POS) systems, Client tracking systems, Microsoft Outlook Nice-to-Have Skills: Diversity awareness, Language proficiency Benefits: Adoption and surrogacy assistance, Parental leave, Programs that support mental, emotional, physical, and financial well-being, Medical, dental, and vision insurance, 401(k) plans with company match, Paid time off, Other meaningful employee offerings