Billing Coordinator at Tieva in Leeds, England, GB

Job Title: Billing Coordinator

Location: Leeds

Salary: £26,230 per annum

Job Type: Permanent, Full Time, On-site

Are you looking for a finance role where accuracy, problem-solving and customer service all come together?

The Role

We're looking for a Billing Coordinator to join our growing Finance team. This is an exciting opportunity to play a key role in ensuring our billing processes run smoothly across our business, supporting customers and colleagues while contributing to the continued success of the business.

Key responsibilities include:

• Preparing, reviewing and issuing customer invoices in line with contract terms and billing schedules.
• Validating billing data and ensuring accuracy of charges and supporting documentation.
• Investigating and resolving billing queries and disputes professionally and efficiently.
• Producing billing and receivables reports to support management decisions.
• Supporting accounts receivable activities and wider finance processes.
• Contributing ideas for continuous improvement and identifying opportunities to enhance processes.
• Any other ad-hoc billing related tasks.

The Candidate

You'll thrive in this role if you're naturally organised, enjoy working with data and can communicate confidently with both customers and colleagues.

Essential Skills & Experience

• Strong Excel skills
• Experience using Microsoft Office applications
• Experience working with customer invoicing and billing processes
• Excellent attention to detail and accuracy
• Strong problem-solving abilities
• Ability to manage and resolve billing-related queries and disputes
• Excellent organisational and time management skills

Desirable Skills & Experience

• Previous experience working within a finance or accounts environment
• Working with multiple systems and processes.

Qualifications Working towards either:

• Business Administration (Level 2 or Level 3)
• AAT qualification (Level 2 or Level 3)

Is desirable for this position.

What you’ll get in return

As an Investors In People Platinum organisation, we pride ourselves on providing the highest quality experience for our people.

Financial

• Life Insurance
• Pension
• Car allowance (subject to role)
• £1,000 refer a friend bonus
• Generous uncapped commission scheme (sales role)
• Profit share bonus scheme (non-sales, subject to T&C’s)
• Will writing contribution
• Long Service Awards (financial and time rewards)
• Electric Car Scheme (salary sacrifice)
• Cycle to Work Scheme (salary sacrifice)
• Buying holidays (salary sacrifice)
• IT Equipment Purchase / Loan Scheme
• Financial Wellbeing Tool
• Pension Surgery (consultation with a financial advisor)
• Discount scheme (retail, experience days, gym membership, etc.)
• Travel and accommodation reward scheme (Navan Platform)

Health and Wellbeing

• Private Medical Insurance – includes optical and dental
• Employee Assistance Programme -for you and your family (Counselling, legal advice, career coaching, financial support)
• Digital GP
• Wisdom Wellbeing Platform
• AVIVA Wellbeing Platform
• Gym membership contribution
• Gym time
• Free onsite yoga (TIEVA North office only)
• Free eye tests
• Flu vaccinations
• Fruit basket
• Mental Health First Aiders

Time off

• Holidays – above statutory increasing with service, plus 8 bank holidays

• Birthday benefit -Have your birthday off on us!

• Enhanced Maternity Pay

• Enhanced Paternity Pay

• Enhanced Adoption Pay

• Compassionate Leave

• Jury Duty top up pay

• Funeral Leave

• Volunteering Days

Supporting your development

• Comprehensive onboarding plan
• Funded training and accreditations
• Monthly 121’s
• Annual performance reviews
• Professional Development Plans
• Various internal training opportunities
• Access to our Learning and Development Specialist

Perks

• Welcome goodie bag
• Company apparel
• Free staff parties
• Incentives, competitions and prizes including trips
• Staff awards
• Opportunity to join various teams, e.g. Culture Team, EDI Team, ESG Team
• Free parking at either office location
• High quality well-equipped offices – Table football, pinball, pool table, shuffleboard, air hockey, games consoles, darts, multi-faith room, bar, outdoor eating area (subject to location).

Why choose TIEVA?

We’re not your average technology company, we put people at the very centre of all we do. A career at TIEVA means giving you the opportunity to shape your future. We will provide you with all the tools you need to succeed, this isn’t just the basics, we are talking about the latest automation technology, weekly campaigns, holidays, prizes, and team incentives.

Further, faster - We know it’s important for you to keep moving forward, that’s why you’ll have the very best training opportunities. We invest heavily in our teams, culture, environment, and values which is reflected in us holding an Investors in People Platinum Standard accreditation and by us continuing to develop talent from within.

More than technology –TIEVA is a leading IT solutions and services provider operating within all industries. We have experienced phenomenal growth by adopting a people-first approach and providing exemplary service to our customers.

Real world, real career - Our focus is to deliver world class services and the best in technologies. You will work with the team to innovate yet always be looking to improve and deliver a portfolio of new products and services to our customers.

If you would be interested in joining a values-driven, highly reputable business with an inclusive, driven and highly committed team please apply ASAP!

Our promise to you….

If you have a disability or neurodiversity, we will provide support and adjustments that you may need throughout our recruitment process and beyond. Any information you share on your application will be treated in confidence.

TIEVA is an inclusive company where you can enjoy the career you want, without changing who you are. We welcome candidates from all walks of life and are passionate about promoting greater diversity in the tech sector.