CSR at Tide Cleaners in Boise, ID

Summary: Tide Cleaners is seeking a Customer Service Representative who will be responsible for providing exceptional service to customers and ensuring their satisfaction with dry cleaning services. The role involves greeting customers, processing orders, and resolving complaints while maintaining a clean store environment. Responsibilities: - Greet customers in a friendly and professional manner - Answer customer inquiries about our services and pricing - Process customer orders accurately and efficiently - Handle customer complaints and resolve issues in a timely manner - Maintain a clean and organized store environment - Follow all safety and security procedures - Perform other duties as assigned Required Qualifications: - High school diploma or equivalent - 1+ years of customer service experience - Excellent communication and interpersonal skills - Strong attention to detail and accuracy - Ability to multitask and prioritize in a fast-paced environment - Availability to work flexible hours, including evenings and weekends Preferred Qualifications: - Familiarity with dry cleaning or laundry services is a plus Benefits: Competitive compensation, On-the-job training, Opportunities for advancement within the company