Popeyes in Florence Restaurant Crew Member at TICE in Florence, AL

Summary: TICE Chicken Holdings is a franchisee for the Popeyes brand hiring immediately in the Alabama market. Your role as a Crew Member is to serve each guest courteously, quickly and efficiently, prepare and cook food products, and package orders accurately and rapidly.

Responsibilities:
- Ensure that every guest feels welcomed by promoting an atmosphere of positivity
- Greet every customer with a pleasant, enthusiastic, and sincere smile
- Strive for maximum efficiency to meet accuracy and speed of service standards
- Completely and accurately fill orders within the mandated service time
- Collection of customer payment for food order(s). Must be able to receive money and accurately count back change
- Delivery of order to customer, thanking the customer and inviting him/her to return
- Verifies opening cash drawer. Is accountable and responsible for all cash issued and received at the register during assigned shift. Count down drawer at end of shift to ensure accuracy
- Practice adequate security measures in cash handling, making frequent cash drops and maintaining mandated amounts of cash in register
- Immediately notifies Assistant Manager or General Manager of any deletions, over-rings or equipment problems within the restaurant
- Immediately attends to any customer service problem or complaint. Notifies manager as needed
- Ensure parking lot and surrounding areas are clean, inviting, and free from litter. Empty all exterior trash receptacles, clean exterior receptacles
- Ensure Drive-Thru menu board is clean and contains correct information
- Maintain sanitation of customer dining lobby, service area, and restrooms

Required Qualifications:
- Serve each guest courteously, quickly and efficiently
- Prepare and cook food products
- Package orders accurately and rapidly
- Adhere to the specifications and procedures as stated in the Operating Standards Manual
- Accomplish each task in a timely, clean and orderly manner with a focus on meeting customer needs
- Ensure that every guest feels welcomed by promoting an atmosphere of positivity
- Greet every customer with a pleasant, enthusiastic, and sincere smile
- Strive for maximum efficiency to meet accuracy and speed of service standards
- Completely and accurately fill orders within the mandated service time
- Collect customer payment for food order(s). Must be able to receive money and accurately count back change
- Deliver order to customer, thanking the customer and inviting him/her to return
- Verify opening cash drawer. Be accountable and responsible for all cash issued and received at the register during assigned shift
- Count down drawer at end of shift to ensure accuracy
- Practice adequate security measures in cash handling, making frequent cash drops and maintaining mandated amounts of cash in register
- Immediately notify Assistant Manager or General Manager of any deletions, over-rings or equipment problems within the restaurant
- Immediately attend to any customer service problem or complaint. Notify manager as needed
- Ensure parking lot and surrounding areas are clean, inviting, and free from litter
- Empty all exterior trash receptacles, clean exterior receptacles
- Ensure Drive-Thru menu board is clean and contains correct information
- Maintain sanitation of customer dining lobby, service area, and restrooms

Required Skills: Cash handling, Order accuracy, Food preparation, Positivity

Benefits: Employee discount, Flexible schedule, Health insurance, Referral program