Specialist - Server, OS & Virtualization - IN at TIAA · Mumbai

Specialist - Server, OS & Virtualization - IN The role is responsible for server management and administration (either of own organization or client). They provide different levels of support for server operating systems, monitor servers in automated environment and manage incidents in case of server failures.

Key Responsibilities and Duties

• They are involved in scripting for monitoring/ automating of the system administration activity on multiple servers, and also in performance analysis, capacity analysis and configuration management for servers. Incumbents are also involved in the support and maintenance of Virtual servers.
• The job requires knowledge and work experience in different flavors of OS & high availability environments (HP-UX, Linux,AIX,Sun Solaris, Tru-64 etc.), OS related applications (Ex. XCOM, SNA etc.) and Virtualization software (Vmware vSphere, Hyper V, Citrix Hypervisor, etc.).

Educational Requirements

• University (Degree) Preferred

Work Experience

• 3+ Years Required; 5+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level 7IC

VMWare Server Administration

• New VM server deployment
• Add CPU/RAM/Disk/NIC to existing VMs
• Create/Delete VM snapshots
• Troubleshoot VM deployment issues
• VMware infra upgardes.
• Restore Serves from backup and troubleshoot Backup issues
• Provide HP hardware support, and troubleshoot issues
• Work with vendor to troubleshoot and resolve issues
• Support AWS EC2 and OCI instances.

Windows Server Administration

• Monitoring system performance
• Installing and configuring software
• Applying patches and troubleshoot as required.
• Troubleshoot Windows OS issues.
• Windows/NetApp file share management.
• Infrastructure Agent issue troubleshooting, SCCM Client, Splunk Agent.
• SCCM Package deployment & troubleshooting.
• Active Directory Computer Object Management.
• Configuring Windows Cluster & troubleshoot issues.
• Server /Files Restore, troubleshoot Backup issues.
• Perform Server baseline remediation as per standards.
• Resolution of end user software issues to drive maximum productivity
• Troubleshoot Hardware issues and work with vendor to troubleshoot and resolve issues

Essential:

• Exposure /Experience in Windows Operating System Administration
• Experience in Incident Management, Change Management & Problem Management
• Experience in day-to-day BAU tasks of a Administrator
• Interest in problem-solving and multi-tasking skills; able to handle rapidly shifting priorities in a fast-changing environment
• Ability to work alone and as part of a distributed team
• Ability to work in 16x7 shifts (One Sat + Sun working)

Technology experience:

• Administering Windows Operating system.
• Understanding /exposure/experience of Virtual environment (VMware).
• Good to have working exposure to HP Hardware.
• Demonstrated experience applying/managing user/application security.
• Familiarity with administering Windows servers.
• Experience analyzing and troubleshooting system performance issues/bottlenecks.
• Experience with monitoring tools such as Splunk.
• Familiarity with scripting in PowerShell
• Familiarity of backup and recovery client/procedures
• Familiarity with Networking (DNS, routing, firewalls, etc.).
• Familiarity with system services (IIS, Group Policy, Remote Desktop Services, and Virtualization Technologies).
• Demonstrated problem solving skills

Related Skills

Agile Methodology, Analytical Skills, Automation, Cloud Platforms, Configuration Management, Data Management, Infrastructure Deployment, Infrastructure Support, IT Infrastructure, Network Administration/Maintenance, Problem Solving, Programming, Project Management, Relationship Management, Technology Systems

Company Overview

TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

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