Senior Technical Lead - PL at TIAA in Charlotte, NC

Senior Technical Lead - PL Location: Charlotte, NC, USA The Senior Technical Lead is responsible for leading analysis, programming, and configuration of end user applications or systems software including both systems analysis and programming or configuration of packaged products created by third parties. While managing a department or small unit within the IT department, this job recommends operational strategies and plans that have direct impact on results. This role also influences business decisions made by leadership. Key Responsibilities and Duties Oversees the development, implementation, and production support of end-to-end communication systems. Defines and drives a platform modernization strategy that anticipates and incorporates emerging agentic AI capabilities to enhance scalability, resilience, and long-term performance Consults with executive leadership and business stakeholders to develop and align strategic IT application plans and ensure effective integration with broader organizational objectives. Leads process improvements, cost reduction efforts, tool development to improve the software development and support process in a way that reduces complexity, improves service, and reduces cost Leads and directs applications development teams, providing coaching, goal setting, and performance management, including managers, technical leads, and developers. Ensures compliance with IT quality standards through regular assurance activities, audits, and adherence to regulatory and corporate guidelines. Partners with enterprise architects, information security, risk management, and compliance teams to ensure resiliency, data security, and regulatory compliance in all delivered solutions. Analyzes emerging technology trends, advising senior leadership and adapting strategies to maintain a competitive edge in Communications Technology. Cultivates a culture of innovation, accountability, and continuous improvement within the applications development organization. Understand the current state platform and envision what we want them to look like in the future. Educational Requirements Bachelor's Degree Required Work Experience 8+ Years Required; 10+ Years Preferred Physical Requirements Physical Requirements: Sedentary Work Career Level 10PL Required Skills 8+ years of experience designing and implementing software solutions Experience managing technical teams. Experience with Agile methodologies Preferred Skills Experience leveraging AI and context engineering in software development Ability to handle multiple stakeholders and competing priorities effectively Experience managing vendor relationships and evaluating vendor products/offerings Experience managing budgets and securing funding Related Skills Agile Methodology, Continuous Integration and Deployment, Data Analysis, Debugging, DevOps, Enterprise Application Integration, Operating Systems Management, Problem Solving, Programming, Software Development, Software Development Life Cycle, Web Application Development Anticipated Posting End Date: 2026-05-08 Base Pay Range: $146,000/yr - $198,000/yr Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.  In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). _____________________________________________________________________________________________________ Company Overview Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us. Our Culture of Impact At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger. Benefits and Total Rewards The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary. Equal Opportunity We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status. Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here. Accessibility Support TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: Phone: (800) 842-2755 Email: accessibility.support@tiaa.org Drug and Smoking Policy TIAA maintains a drug-free and smoke/free workplace. Privacy Notices For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here. For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here. For Applicants of TIAA Global Capabilities, click here. For Applicants of Nuveen residing in Europe and APAC, please click here. Additional Locations: Chicago, IL - 333 West Wacker Drive, Iselin, NJ, USA, Dallas, TX, USA, New York, NY, USA