Content Specialist at Thryv in Location not listed

Content Specialist

About the Position

At Thryv, we are a team that lives by teamwork. However, it’s not the work that drives us, it’s the respect, trust, and care for each other that defines us as a team. We’re a diverse community of trendsetters who do our best work in a fun, relaxed environment. Technology never stops evolving and neither do we. We’re always looking for the best and brightest team players to join us.

This role is responsible for supporting the delivery of consistent messaging for a variety of communication platforms by researching and drafting thoughtful, concise, action-driven, and/or inspiring content in support of one or more Thryv products and/or marketing strategies. As a client-facing position, Content Specialists play a key role in both content execution and account management. Content Specialists oversee campaign strategy, optimization, and performance outcomes while providing clear communication and proactive support that drive measurable results.

Responsibilities

• Produces on-going, external-facing content by researching, verifying facts, identifying trends, and conducting interviews of customers, industry experts, product specialists, and other resident gurus.
• Collaborates with others across marketing and product teams to ensure consistency in message, writing style, brand voice, and tone across all communications channels.
• Stays up to date on industry activity to provide story-line pitches and content-driven project ideas to help build and contribute to a robust content strategy.
• Identifies trends, statistics, and relevant strategies within the industry, conveying complex or technical ideas in common, understandable language that embodies the company voice and champions small businesses.
• Contributes to creative direction by collaborating with design and copy teams to produce effective ad content.

Who We’re Looking For

• Bachelor's degree (or international equivalent) or equivalent experience, required.
• Requires 2+ years of related experience.
• Strong ability to become an expert on Thryv products and related marketing strategies.
• Ability to identify trends, concepts, and significant statistical information to boost effectiveness of content and propel Thryv’s thought leadership position.
• Proven ability to write clean, compelling, concise, and grammatically correct copy that engages intended audiences.
• Highly creative with the ability to take ownership of writing projects with an eye for brand and design.
• Knowledge of and ability to utilize industry related tools (Basic HTML/CSS, WordPress, Google and/or Adobe analytics, Adobe Creative Cloud, etc.).
• Excellent communication skills with the ability to effectively tailor to various target markets and demographics.
• Strong time management and organization skills with the ability to balance multiple priorities with competing deadlines.

What we offer

Life requires balance. So we provide benefits around health and wellness, continued education, and work/life balance to help you live your best life when you’re working…and when you’re not.

• Law benefits
• Private medical insurance covered by us
• Meal subsidy
• Remote work
• Life insurance
• Education subsidy
• Electricity & Internet subsidy
• Flexible extra time off
• Paid time off during winter
• Others...

Who We Are

At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software, and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful.

We support businesses across the U.S. and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get work done.

Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. At Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.

Thryv Core Values:

• Client Devoted – Be humble with a servant mentality. Understand the uniqueness of each interaction while being flexible, knowledgeable, and genuine.
• Under Promise, Over Deliver – Deliver expectations and exceed them, have accountability, listen and understand the ask.
• Act Like You Own the Place – Taking ownership and accountability in your day-to-day decisions empowers you to act like you own the place.
• Invest in our People – Hire people who are aligned with Thryv’s core values. Provide learning opportunities to enable all of us to adapt, belong, and create a lifelong career.
• DONE3 – Define what you say (Done), Do what you say (Done), Follow up and ensure completion (Done).
• Making $$ is a Byproduct of Helping People – Always be devoted to people, act with integrity.
• Think Long Term, Act with Passion & Integrity – Focus on making every interaction exceptional. Bring enthusiasm and devotion to every act. This includes doing the right thing, even when no one is looking. Think five years out or think for the long play.

Belonging at Thryv

We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big and we encourage the sharing of ideas and collaboration across the organization.

We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.

Requisition Detail and Process

This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.

The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons.

Our Commitment to Equal Opportunity

Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to providing equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment.

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