Real Estate Facility Cleaner at Three Sixty… · La Crosse

Who We Are

Three Sixty Real Estate Solutions is a full-service residential, retail, and commercial development and leasing company with a passionate professional team. We are enthusiastic about caring for our residents and the communities we serve.

Within our walls and throughout the neighborhoods we serve, we share a passion to conduct our daily business based on our core values. Our business decisions are based on integrity, service, respect, humility, professionalism, accountability, and teamwork and we only embark on projects that we believe will positively impact the community, the neighborhood, the customer, and our team.

Our vision is to serve our customers to the highest industry standard and provide quality outcomes for all our partners.

Summary of Role

The Three Sixty Property Caretaker position will be responsible for the day-to-day curbside appeal, cleaning, and customer service for prospective and current residents.

Why Work at Three Sixty?

We are a close-knit, fun, hard-working team with a drive for innovation. We celebrate successes often and value the continuous learning and growth of all employees. Starting compensation will range between $18/hr and $19.50/hr, commensurate with experience. Enjoy a casual work environment with benefits that include:

• 401 (k) with a 4% company match

• Annual wellness reimbursement.

• PTO benefits & 10.5 paid holidays

• Annual clothing allowance

• On-site fitness center.

• Paid training and continuing education.

• Company-provided phone

• Paid Parental Leave

Key Responsibilities

1. Property Appearance:

• Maintain the physical assets (buildings and spaces) to a standard of care that emphasizes high quality, continuous improvement, and high performance.

• Work independently to achieve the level of quality in appearance as directed by the Property Manager, Director of Property Management, and/or Leadership Team.

• Ensure the physical appearance of the property is always welcoming and clean by picking up and disposing of all garbage and sweeping and/or vacuuming common spaces.

2. Customer Service and Relationship Management:

• Complete and/or coordinate tenant work orders in a prompt, efficient, successful, and positive manner.

• Foster and maintain all critical relationships (tenants, co-workers, vendors, etc.) to a high degree of customer satisfaction.

3. Groundskeeping and Landscaping:

• Oversee all lawn care, landscaping, mowing, and vegetation control for the properties, either by supervising contractors or by performing the work.

• Weed control in landscaped areas and pavement around the properties.

• Fertilizer application and weed control on the lawn areas.

4. Winter Maintenance:

• Snow and ice removal from all entryways, sidewalks, parking lots, and other areas as directed.

• Apply salt in parking lots and on sidewalks as needed to prevent hazardous conditions.

• As needed during winter months, keep snow and ice from accumulating on sidewalks, entryways, parking lots, and other areas as directed.

5. Apartment Turnover:

• When a resident vacates the apartment, make it ready for showings and a new resident, including painting, floor cleaning, and general cleaning.

6. Emergency Response:

• Answer and respond to after-hours emergency calls as assigned

Candidate Requirements

• Demonstrate excellent communication, analytical, and problem-solving skills.

• Experience in cleaning or property management is a plus.

• Demonstrated ability to work independently and be a self-starter, meeting self-initiated deadlines.

• Exercise successful judgment to make decisions that benefit the residents, property owners, and fellow employees.

• Ability to successfully manage our critical relationships with customers, service providers, and fellow employees.

• High school degree or equivalent

Physical Demands

• Must be able to lift 50 pounds

• Must be physically able to bend, move, and perform manual labor tasks regularly

• Must be able to work on a ladder periodically

• Must adhere to all safety guidelines and policies

• Must have a valid driver’s license and proof of insurance

** The above is a general outline and is intended to highlight the specific responsibilities of the employee. This list is not intended to be inclusive of all tasks or duties of the employee. The employee may be requested to perform reasonable tasks not indicated in this description but related to the successful operations of the properties.