Software Engineer Intern at Thomson Reuters · United…

Summary: Thomson Reuters is a global company that provides trusted content and technology for professionals across various sectors. They are seeking a Software Engineer Intern to join the GST Browser engineering team, where the intern will help build and enhance Datadog dashboards, monitors, and alerts to improve visibility into API performance and service health. Responsibilities: - Build and maintain Datadog dashboards for latency, errors, throughput, and key API metrics - Partner with engineers to improve log, metric, and trace instrumentation and support standardized observability practices - Configure alerts, SLO indicators, and runbook‑ready monitors for GST Browser services - Analyze telemetry to provide insights on API usage and effectiveness, complementing product analytics needs - Document dashboards, alert logic, and best practices for future contributors Required Qualifications: - Currently pursuing a degree in Computer Science, Software Engineering, IT, or related field - Basic understanding of REST APIs, logs/metrics, and performance concepts - Familiarity with any programming language (C#, Java, JavaScript, Python) - Interest in observability, APM tools, dashboards, and data‑driven engineering - Curiosity, attention to detail, and eagerness to learn Preferred Qualifications: - Exposure to Datadog or similar tools (Grafana, New Relic, Prometheus) - Experience with Git, basic scripting, or test automation frameworks Required Skills: Datadog, REST APIs Important Skills: Programming languages, Log, metric instrumentation Nice-to-Have Skills: Curiosity, Eagerness to learn, Basic scripting, Test automation frameworks Benefits: Flexibility & Work-Life Balance, Career Development and Growth, Industry Competitive Benefits, Culture, Social Impact, Making a Real-World Impact, Market competitive health, dental, vision, disability, and life insurance programs, Competitive 401k plan with company match, Competitive vacation, sick and safe paid time off, Paid holidays (including two company mental health days off), Parental leave, Sabbatical leave, Optional hospital, accident and sickness insurance paid 100% by the employee, Optional life and AD&D insurance paid 100% by the employee, Flexible Spending and Health Savings Accounts, Fitness reimbursement, Access to Employee Assistance Program, Group Legal Identity Theft Protection benefit paid 100% by employee, Access to 529 Plan, Commuter benefits, Adoption & Surrogacy Assistance, Tuition Reimbursement, Access to Employee Stock Purchase Plan