Senior Implementation Consultant at Thomson Reuters · Bengaluru

Job Description

We're hiring a senior, customer-facing Lead Technical Consultant to operate with authority across the full customer lifecycle—owning pre-sales solutioning and commercial scoping for complex, multi-country pursuits and leading end-to-end technical delivery for our most strategic customers.

This is a hybrid role that blends solution consulting (pre-sales) with implementation leadership (delivery). You'll partner closely with Sales, Customer Success, Product, Security/Legal (as needed), and our implementation/integration teams to design the right solution, produce credible estimates and customer-ready artifacts, and drive technical readiness through go-live and hypercare. You'll also act as the practice-level technical authority, providing technical oversight, quality assurance, and escalation support across multiple projects—not just your own.

About the role

• Lead complex pre-sales pursuits: run discovery, qualify fit, define solution direction, and present architecture options/tradeoffs with executive credibility.
• Own commercial scoping for strategic deals: define scope boundaries, assumptions, dependencies, risks, and change-control approach; build effort estimates across integration, mapping, testing, cutover, and hypercare.
• Create customer-facing deliverables: solution overviews, integration diagrams, rollout/resourcing plans, risk registers, SOWs/exhibits, and technical RFP/RFI responses.
• Lead end-to-end technical delivery: from discovery through go-live for large-scale, multi-country e-invoicing programs; drive integration approach, data mapping, testing readiness, and cutover planning.
• Drive integration architecture and readiness: recommend ERP-to-cloud connectivity (API/HTTPS/SFTP), define end-to-end data flows (acknowledgements, retries, error handling, monitoring), and align on security (certs, auth, IP allowlists, encryption) across DEV/TEST/PROD.
• Be the escalation and quality bar: troubleshoot high-severity issues, review/validate technical deliverables from project teams, and ensure clean pre-sales-to-delivery handoffs.
• Scale the practice: standardize patterns and delivery standards; mentor consultants; build reusable assets (templates, estimating models, reference architectures, discovery checklists, playbooks).

About You

You're a senior consultant who can be equally credible in front of executives and technical architects, and you thrive in ambiguous, high-stakes environments where scoping accuracy and delivery quality matter.

• 6+ years hands-on experience in ERP implementation and/or integration delivery in B2B enterprise environments (SAP or Oracle strongly preferred).
• Proven ability to lead complex, multi-workstream, multi-country programs from discovery through go-live.
• Deep experience designing and overseeing ERP integrations with external platforms (architecture, delivery oversight, troubleshooting at scale).
• Strong understanding of O2C and P2P processes and how they translate into invoicing/compliance requirements across geographies.
• Strong working knowledge of integration patterns/tech: APIs, HTTPS, SFTP, web services, middleware.
• Comfortable with enterprise data formats: XML, JSON, CSV, EDI (mapping, validation, enrichment).
• Demonstrated pre-sales capability: discovery, scoping, estimating, SOW authoring, and technical inputs to RFP/RFI responses.
• Excellent communication skills with a track record of producing polished customer-facing deliverables.
• Experience in e-invoicing, tax compliance, regulatory reporting, or compliance-driven integration programs.
• SAP functional/technical background (FI/SD/MM) or Oracle (Financials/SCM).
• Experience influencing packaging/pricing inputs and supporting complex deal cycles.
• Familiarity with international tax processes and multi-country compliance mandates.
• Are the person teams rely on for the hardest technical and delivery judgment calls.
• Have built repeatable assets (estimating models, templates, integration playbooks) that improved delivery efficiency.
• Enjoy shaping methodology and raising standards across a growing implementation practice.

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What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.