Offline and Center Support Associate at Think Zone… · Santa…

Summary: Thinkzone is seeking an Offline and Center Support Associate to enhance their operations and community engagement efforts. This role involves planning and executing offline events, supporting daily center operations, and fostering enrollment growth through community interaction and event coordination. Responsibilities: - Plan and organize offline events including workshops, information sessions, seasonal camps, and community tabling - Design event flow, prepare materials, and create structured on-site experiences - Represent the center at schools, local venues, and community events - Engage directly with parents and students, introduce programs, and collect qualified leads - Execute events across assigned campuses and external locations - Coordinate closely with center managers, instructors, and operations teams - Ensure smooth setup, logistics management, and high-quality event delivery - Manage materials preparation, registration processes, sign-ins, and follow-ups - Support in-center activities such as open houses, trial days, and parent engagement events - Assist with front-desk or on-site coordination during peak hours as needed - Maintain a welcoming, organized environment for visiting families - Collaborate with center managers to support ongoing enrollment and conversion efforts - Track key metrics such as registrations, attendance, and lead collection - Gather parent feedback and summarize actionable insights - Share observations and propose improvements to enhance future events Required Qualifications: - 1–3 years of experience in events, marketing, education, or community engagement - Strong execution skills with attention to detail - Comfortable interacting with parents, students, and community members - Energetic, proactive, and willing to be on-site when needed - Flexible schedule with availability for occasional evenings or weekends Preferred Qualifications: - Experience in education, youth programs, or local outreach is a plus Required Skills: Event planning, Event coordination, Enrollment support, Metrics tracking, Lead generation, Customer engagement, Execution, Proactive communication, Community engagement Benefits: Performance-based growth and advancement opportunities