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UPS Store Customer Service Associate in… at The UPS Store · Miramar…
Skills
Job Description
Summary: The UPS Store is a locally owned business that serves the small business community by providing expert solutions in printing and shipping. They are seeking a motivated and friendly Customer Service Associate to deliver world-class service and assist customers with their shipping and printing needs.
Responsibilities:
- Deliver World-Class Service: Greet customers with a smile and help them find the best solutions for their shipping and printing needs
- Master the Tech: Operate point-of-sale systems, professional print equipment, shipping software and more
- Packing Pros: Expertly pack everything from fragile electronics to oversized artwork to ensure it arrives safely
- Business Services: Manage mailboxes, process returns, and assist with document services like notarizing, laminating, and binding
Required Qualifications:
- Problem-solver who loves helping people
- Motivated and friendly demeanor
- Ability to deliver world-class service
- Experience operating point-of-sale systems, professional print equipment, and shipping software
- Expert packing skills for fragile and oversized items
- Ability to manage mailboxes and assist with document services like notarizing, laminating, and binding
- Enjoy interacting with others and maintaining a positive attitude during busy shifts
- Attention to detail in checking shipping addresses and ensuring print jobs are centered and crisp
- Reliability and readiness to support teammates
- Comfortable learning new software and operating office machinery
- Physical stamina to stand for extended periods and lift up to 50 lbs
Required Skills: Point-of-sale systems, Professional print equipment, Shipping software, Packing fragile electronics, Packing oversized artwork, Document notarizing, Document laminating, Document binding, Operating office machinery
Benefits: Employee discount, Paid time off, Paid Holidays and Paid Vacation