Retail Merchandise Associate at The TJX Companies, Inc. in Webster, NY

Summary: TJX Companies, Inc. is a leading off-price retailer, offering opportunities for growth and development. The Retail Merchandise Associate is responsible for delivering exceptional customer experiences, maintaining store standards, and supporting various operational tasks within the store. Responsibilities: - Role models established customer experience practices with internal and external customers - Supports and embodies a positive store culture through honesty, integrity, and respect - Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures - Promotes credit and loyalty programs - Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards - Accurately processes and prepares merchandise for the sales floor following company procedures and standards - Initiates and participates in store recovery as needed throughout the day - Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store - Provides and accepts recognition and constructive feedback - Adheres to all labor laws, policies, and procedures - Supports and participates in store shrink reduction goals and programs - Participates in safety awareness and maintains a safe environment - Other duties as assigned Required Qualifications: - Possesses excellent customer service skills - Able to work a flexible schedule to support business needs - Possesses strong communication and organizational skills with attention to detail - Capable of multi-tasking - Able to respond appropriately to changes in direction or unexpected situations - Capable of lifting heavy objects with or without reasonable accommodation - Works effectively with peers and supervisors Preferred Qualifications: - Retail customer experience preferred Required Skills: Customer service skills Important Skills: Communication skills, Organizational skills Nice-to-Have Skills: Multi-tasking, Attention to detail, Teamwork Benefits: Associate discount, EAP, Smoking cessation, Bereavement, 401(k) Associate contributions, Child care & cell phone discounts, Pet & legal insurance, Credit union, Referral bonuses, 401(k) match, Medical/dental/vision, HSA, Health care FSA, Life insurance, Short/long term disability, Paid parental leave, Paid holidays/vacation/sick, Auto/home insurance discounts, Scholarship program, Adoption assistance