Retail Merchandise Associate at The TJX… · Irving

Summary: TJX Companies is a leading off-price retailer with a vibrant team culture. They are seeking a Retail Merchandise Associate responsible for delivering excellent customer service, maintaining inventory accuracy, and ensuring a clean and organized store environment. The role involves engaging with customers, supporting store operations, and adhering to operational standards. Responsibilities: - Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment - Adheres to all operational, merchandise, and loss prevention standards - May be cross-trained to work in multiple areas of the store in order to support the needs of the business - Role models established customer experience practices with internal and external customers - Supports and embodies a positive store culture through honesty, integrity, and respect - Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures - Promotes credit and loyalty programs - Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards - Accurately processes and prepares merchandise for the sales floor following company procedures and standards - Initiates and participates in store recovery as needed throughout the day - Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store - Provides and accepts recognition and constructive feedback - Adheres to all labor laws, policies, and procedures - Supports and participates in store shrink reduction goals and programs - Participates in safety awareness and maintains a safe environment - Other duties as assigned - The Retail Stockroom Processor is responsible for receiving, organizing, and processing merchandise in the stockroom to ensure that product is available and accessible for the sales floor - This role is essential in maintaining inventory accuracy and supporting store operations by ensuring timely and efficient stock handling - Morning shift and afternoon shifts merchandising sales floor - Tag, label, and prepare merchandise for the sales floor - Replenish sales floor stock as needed based on store demands - Assist in regular cycle counts and inventory audits - Maintain a clean, safe, and organized stockroom environment - Follow all company procedures related to inventory control and safety - Collaborate with merchandise coordinators and management to prioritize restocking needs - Assist with store recovery, markdowns, and stockroom organization projects - Possesses excellent customer service skills, strong communication and organizational skills with attention to detail Required Qualifications: - Must be available for weekend shift - Previous stockroom, warehouse, or retail experience is a plus - Ability to work in a fast-paced environment and meet deadlines - Strong attention to detail and organizational skills - Ability to lift, move, and carry up to 25 lbs and stand for extended periods - Reliable and punctual with a team-oriented attitude Required Skills: Inventory Management, Merchandising, Point of Sale Systems, Loss Prevention, Cycle Counting, Stockroom Organization Benefits: Associate discount, EAP, Smoking cessation, Bereavement, 401(k) Associate contributions, Child care & cell phone discounts, Pet & legal insurance, Credit union, Referral bonuses, 401(k) match, Medical/dental/vision, HSA, Health care FSA, Life insurance, Short/long term disability, Paid parental leave, Paid holidays/vacation/sick, Auto/home insurance discounts, Scholarship program, Adoption assistance