Merchandise Associate at The TJX Companies, Inc. in Montgomery, AL

Summary: TJX Companies is a Fortune 100 company and the world’s leading off-price retailer, offering opportunities for growth and development. The Merchandise Associate is responsible for delivering a highly satisfied customer experience, maintaining store standards, and supporting operational procedures.

Responsibilities:
- Role models established customer experience practices with internal and external customers
- Supports and embodies a positive store culture through honesty, integrity, and respect
- Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
- Promotes credit and loyalty programs
- Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
- Accurately processes and prepares merchandise for the sales floor following company procedures and standards
- Initiates and participates in store recovery as needed throughout the day
- Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
- Provides and accepts recognition and constructive feedback
- Adheres to all labor laws, policies, and procedures
- Supports and participates in store shrink reduction goals and programs
- Participates in safety awareness and maintains a safe environment
- Other duties as assigned

Required Qualifications:
- Possesses excellent customer service skills
- Able to work a flexible schedule to support business needs
- Possesses strong communication and organizational skills with attention to detail
- Capable of multi-tasking
- Able to respond appropriately to changes in direction or unexpected situations
- Capable of lifting heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors

Preferred Qualifications:
- Retail customer experience preferred

Required Skills: Point of Sale Systems, Merchandising Procedures, Loss Prevention Standards, Credit and Loyalty Program Promotion, Store Recovery, Store Safety Awareness, Retail Customer Experience, Constructive Feedback

Benefits: Associate discount, EAP, Smoking cessation, Bereavement, 401(k) Associate contributions, Child care & cell phone discounts, Pet & legal insurance, Credit union, Referral bonuses, Those who meet service or hours requirements are also eligible for: 401(k) match, Medical/dental/vision, HSA, Health care FSA, Life insurance, Short/long term disability, Paid parental leave, Paid holidays/vacation/sick, Auto/home insurance discounts, Scholarship program, Adoption assistance, All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.