Backroom Early Morning Processing at The TJX… · Vienna

Summary: The TJX Companies, Inc. is a Fortune 100 company and the world’s leading off-price retailer, seeking to enhance customer experience in their HomeGoods stores. The role involves engaging with customers, maintaining store cleanliness, and adhering to operational standards to deliver a positive shopping environment. Responsibilities: - Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment - Adheres to all operational, merchandise, and loss prevention standards - May be cross-trained to work in multiple areas of the store in order to support the needs of the business - Role models established customer experience practices with internal and external customers - Supports and embodies a positive store culture through honesty, integrity, and respect - Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures - Promotes credit and loyalty programs - Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards - Accurately processes and prepares merchandise for the sales floor following company procedures and standards - Initiates and participates in store recovery as needed throughout the day - Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store - Provides and accepts recognition and constructive feedback - Adheres to all labor laws, policies, and procedures - Supports and participates in store shrink reduction goals and programs - Participates in safety awareness and maintains a safe environment - Other duties as assigned Required Qualifications: - Possesses excellent customer service skills - Able to work a flexible schedule to support business needs - Possesses strong communication and organizational skills with attention to detail - Capable of multi-tasking - Able to respond appropriately to changes in direction or unexpected situations - Capable of lifting heavy objects with or without reasonable accommodation - Works effectively with peers and supervisors Preferred Qualifications: - Retail customer experience preferred Required Skills: Merchandising Procedures, Cash Handling Benefits: Associate discount, EAP, Smoking cessation, Bereavement, 401(k) Associate contributions, Child care & cell phone discounts, Pet & legal insurance, Credit union, Referral bonuses, 401(k) match, Medical/dental/vision, HSA, Health care FSA, Life insurance, Short/long term disability, Paid parental leave, Paid holidays/vacation/sick, Auto/home insurance discounts, Scholarship program, Adoption assistance