The Stellix Group→
Application Engineer at The Stellix Group in Clifton Park, NY
Skills
Job Description
Summary: The Stellix Group is a provider of industrial automation and digital transformation solutions. They are seeking an Application Engineer to manage the full lifecycle of valve solutions for customers, combining technical problem-solving with customer engagement and commercial results.
Responsibilities:
- Propose and sell valve solutions - including control, isolation, and safety relief valves - by listening to customer requirements and recommending the right configuration, sizing, and application approach
- Grow NECI's valve automation business by promoting our reputation as a total valve supplier for ball valves, butterfly valves, valve automation, and complete solutions across a range of industrial customers and process industries
- Achieve sales goals for new product initiatives by engaging in NECI and principal product launches, uncovering customer needs, and applying the latest technology offerings
- Provide technical support to customers through start-up, calibration, troubleshooting, and issue resolution and follow through until the problem is solved
- Coordinate on-time delivery by assessing customer needs, working with suppliers, and taking ownership when customer satisfaction is at risk
- Identify and develop new sales opportunities while maintaining accurate customer and opportunity data in our CRM platform
- Partner closely with Account Managers on account growth strategies and territory plans
- Contribute to NECI's quality management system through continuous improvement, corrective actions, and cross-functional collaboration
- Stay sharp by attending factory training, principal-based sessions, and professional development opportunities
- Keep the team informed of market conditions and competitive activity in the territory
Required Qualifications:
- Must be currently authorized to work in the United States
Preferred Qualifications:
- Bachelor's degree in Engineering Mechanical, Industrial, or Chemical preferred
- 0-5+ years of experience in a role involving valves, valve automation, process control, instrumentation, or related industrial technologies
- Hands-on familiarity with control valves, isolation valves, and/or safety relief valves including sizing, selection, and application
- Experience in a customer-facing role, even if your title was not 'sales' what matters is that you have worked directly with customers to solve technical problems
- The ability to explain technical solutions clearly to both engineering and non-engineering audiences
- Strong follow-through - you take ownership and stay involved until the customer gets what they need
- A results-oriented mindset with genuine drive to grow a business alongside the customers you support
- Strong organizational skills, ability to work on multiple requests simultaneously and manage competing priorities
Required Skills: Valve solutions, Control valves, Isolation valves, Safety relief valves, Valve sizing, Valve selection, Valve application, Valve automation, Process control, Instrumentation, Customer-facing technical support, CRM platform, Technical problem solving
Benefits: Competitive Medical, Dental & Vison Insurance, Flexible Spending or Health Savings Accounts, Unlimited Vacation Time Policy, 10 Paid Holidays, 12 Paid Weeks Birthing Parent Leave, Retirement Savings: 401(k) and Employee Stock Ownership Plan, Pet Insurance, Employee Referral Bonus, Tuition Reimbursement, Company Paid STD, LTD, and Life Insurance