Bookstore Associate at The Southern… · Louisville

HOURS: Must be able to work part time during the majority of winter break with potential for more hours as desired.

JOB SUMMARY:

The purpose of this position is to provide exceptional customer service, to sell products and answer questions regarding inventory, and to neatly display and accurately stock inventory.

ESSENTIAL JOB FUNCTIONS:

The employee in this position will have the following essential job functions:

• Greet customers with a smile, answer questions, and assist with the purchase of merchandise or services and have knowledge of products and inventory
• Shelve, arrange, clean, and organize product or space within the store to maintain an appealing sales floor
• Assist with processing sales transactions involving cash, credit, or financial aid payments; including balancing cash drawers
• Work with constituents of the Seminary including faculty, staff, students, alumni and guests on a daily basis. Must be professional and accommodating within the established guidelines. This will require self-confidence, respect and knowledge while working with customers on the telephone and in person
• Exemplary customer service is imperative. Must be intuitive to anticipate the needs of guests, possess a desire for continued growth in the area, and maintain an attitude of service
• Must be able to work as a team within the office and throughout Hospitality Services for the common goal of developing and nurturing a culture of excellence in service

Performs other duties as may be assigned by supervisor.

EDUCATION:

The person in this position should have a high school diploma.

EXPERIENCE:

The person in this position should have retail experience.

SUPERVISION:

The person in this position will supervise no one.

The person in this position will report to the Director of Retail.

WORK ENVIRONMENT:

The person in this position will work in a fast-paced store setting, intermittently sitting, standing or stooping. Typically standing or walking.

EQUIPMENT:

The person in this position will use the following equipment: register, label maker, and receiving computer.