Respite Shift Coordinator at The Salvation Army in London, Ontario, CA

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

Client Services:

• Responsible for shift coordinator role including; dispensing medication, completing safety checks, logbook recordings, intake and discharge.
• Ensure participant safety throughout the night including half hourly room checks completed and documented.
• Responsible to ensure the needs of program participants are met i.e. physically, emotionally, medically, and behaviorally.
• Plan menu according to Canada’s Food Guide; maintain inventory of grocery/ household items and generate shopping list.
• Complete meal/ snack preparation for the following day as outlined on the approved menu.
• Primary responsibility for house maintenance duties as outlined under ‘shift responsibilities’ as well as the organization and maintenance of property and program supplies.
• Advocate on behalf of the program participants to promote health and well-being.
• Ensure that participants follow through on personal care routines and routines of daily living.
• Provide intervention for any behavioural challenges.
• Dispense medication as required and ensure that all medication charting is completed in compliance with established agency policies.
• Liaise with parents, caregivers, community partners as required. 

 Communication/Administration:

• Ensure proper recording in the daily log, shift change book, anecdotal recordings, incident reports, restraint forms, etc.
• Report any identified needs to team members, Respite Program Supervisor and/or On –Call designate and parent/usual caregiver.
• Assist the Respite Program Supervisor in the maintenance and updating of participant records and other program documentation.

On-call Responsibilities:

• Provide on-call after-hours support and consultation to Respite staff:
• Maintain accurate documentation of calls received.
• Provide assistance to address basic utility concerns; maintenance issues.
• Notify secondary on-call staff of any serious occurrences.
• Provide assistance including appropriate notifications in the event of an emergency such as fire, evacuation, death, missing person, major maintenance issues, serious accident and/or injury requiring hospitalization. 
• Provide direct care support only as required.
• Perform other position related duties as required.

Working Conditions:

• This is a Contract full-time position based on 40 hours per week.
• Flexibility in scheduling is required to meet program requirements; weekend and evening work is required.
• On-call Duties- weekends- rotational schedule- required to remain within the city and approximately ½ hr. from the facility should it be necessary to go into the facility. 
• On-Call Duties – will be compensated as per the current on-call scale.
• Ability to lift/move up to 50 lbs.
• Frequent lifting, twisting, bending, crouching, reaching, pushing and pulling.
• Walking and standing for long periods.
• Some kneeling, running may be required.

Education, Qualifications and Certifications:

• Completed two (2) years of Community College in related education (Developmental Service Worker diploma, Child and Youth Worker diploma or equivalent) in the area of developmental disabilities.
• Alternative combinations of education and experience may be considered.

Experience and Skilled Knowledge Requirements:

• Minimum of one (1) year of prior work experience in a social services setting providing direct care to children, youth and adults who have intellectual disabilities; dealing with crises.
• Current Non-Violent Crisis Intervention Certification.
• Current First Aid & CPR Certification.
• Current Safe Food Handling Certification.

Skills and Capabilities:

• Develop an understanding of the Mission of The Salvation Army in Canada and its implications as related to position responsibilities.
• Maintain information in confidence as required
• Ability to participate as an active team member in a cooperative team-oriented atmosphere.
• Participate in mandatory orientation training.
• Participate in regular supervision and performance appraisal process.
• Ensure that all certifications are maintained as required.
• Represent the organization in a professional and engaging manner.
• Exhibit good listening skills, have excellent oral/written communication skills and respect authority.
• Self-motivated/disciplined.
• Excellent interpersonal skills, integrity, and adaptability.
• Ability to maintain a high level of confidentiality and exercise good judgement.
• Attention to detail, problem solving and analytical skills.
• Proficiency in all Microsoft Office products is required - i.e. Word, Excel, Publisher, PowerPoint; Email and Internet etc.
• Fluent French verbal and written communication skills are an asset.
• Valid Ontario Class “G” or “G2” Driver’s License is required, current original copy of driver’s abstract, which is satisfactory to The Salvation Army, in its sole discretion, is also required.
• Provide an original copy of a Background Check with Vulnerable Sector Screening including a Broad Record Check that is satisfactory to The Salvation Army, in its sole discretion, is required.

Normal location of work:  1340 Dundas Street, London ON N5W 3B6  

Compensation:

The target hiring range for this position is $23.10 to $28.88 with a maximum of $34.65.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.