Donor Services & Cultivation Manager (8110) at The Salvation… · Austin

Schedule/Hours: Monday-Friday / 40 hours per week
Employee Benefits:
29 days PTO
Affordable Health Insurance
Retirement Plan with Employer Match
12 Paid Holidays
Primary Responsibilities:
Under the direction of the immediate supervisor, creates and implements short-and-long term strategies to identify, cultivate, solicit and steward individual mid-level donors; oversees a variety of mid-level donor activities and communications to maximize the organization's resources effectively and efficiently while providing appropriate avenues for engaging and recruiting new donors; creates strategies to increase identified and potential donor support; prepares analysis of fundraising activities for development of cultivation and solicitation strategies; implements strategies to elevate midlevel donors where possible to major donor status, ensuring that all aspects of the donor database management system are used to maximize donor cultivation
Manage and cultivate a portfolio of Tier 2 donors ($250–$999), developing strategies to increase donor retention, upgrade giving, and acquire new donors in partnership with the broader Development team.
Conduct donors' analysis, giving trends, and engagement data to identify opportunities for moves management, personalized stewardship, and targeted cultivation that strengthen the donor pipeline.
Lead donor services operations, including gift processing, acknowledgments, donor communications, and stewardship touchpoints, ensuring a timely, accurate, and personalized experience throughout the donor journey.
Maintain high standards of CRM data integrity and leverage donor analytics and reporting to strengthen segmentation, stewardship strategies, portfolio management, and data-informed fundraising decisions across the Development team.
Key Responsibilities:
Cultivation, Solicitation, and Stewardship of Donors (80%)
Implements stewardship and touch point strategies for a caseload of mid-level donors, as well as event attendees.
Manages and implements donor recognition benefits and provides unique engagement and cultivation opportunities for mid-level donors.
Executes strategically by building audiences through the gathering of state from the donor database to assess prospects, create prospect lists, and coordinate prospect review; working closely with the immediate supervisor to implement strategies that support on-going mid-level donor work.
Ensures that donor cultivation opportunities are maximized, and that record-keeping is integrated into the donor database system; provides advice and technical assistance as needed.
Enters donor data for assigned donor portfolio, including donor contact, gift, communication and Moves Management planning information into Interchange. Donor data entry must follow approved business rules, policies, and procedures for Interchange.
Implements communications plan for mid-level donors to steward them toward continued and increased giving.
Donor Management System Responsibilities (20%)
Assists with and maintain Interchange (Territorial Donor Management System. Coordinate constituent updates and additions in database, perform troubleshooting, merge duplicate records, correct data entry errors, and ensure accurate input of mid-level donor data.
Serves as Area Command contact for mid-level donor data in Interchange creating, enabling, resetting, and removing user accounts and roles within the system.
Conducts research on prospects including individuals, corporations, and foundations for use in mid-level donor identification and cultivation for the purpose of supporting various projects as needed throughout the Area Command.
Prepares monthly reports illustrating progress, maintains and manages accurate donor records in a timely and efficient manner.
Physical Requirements and Working Conditions:
Ability to meet attendance requirements.
Ability to read, write and communicate in the English language effectively. Ability to work under the pressure of deadlines and time constraints.
Ability and willingness to conduct all duties in accordance with the ministry of the organization and its Christian principles; conducts all communications and job duties with the highest level of professionalism.
Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
Limited amount of physical effort required associated with walking, standing, lifting, and carrying light objects (less than 25 lbs.) frequently.
Work may be performed in an office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like but not limited to the office environment due to travel requirements.
Employee Benefits:
Health Insurance
Retirement Plan
Paid Time Off
What We Are Looking For In You
Education and Experience:
Bachelor's degree from an accredited college or university in business administration, marketing, communication, liberal arts, or related field,
and
three years progressively responsible experience demonstrating a record of accomplishment in donor development, donor support or related, with prior donor management and donor database experience.
or
Any equivalent combination of education, training and experience which provides the required knowledge, skills, and abilities.

Certifications:
Valid State Drivers License
Certified Fund Raising Executive (CFRE) preferred
Equal Opportunity Employer: Veterans | Disabled