Activity Assistant at The Salvation Army in Ottawa, Ontario, CA

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

POSITION PURPOSE SUMMARY:
This role supports the delivery of therapeutic recreation services as part of the interdisciplinary team and under the direction of the program manager, in alignment with professional standards and program goals. The role contributes to the broader mission and values of The Salvation Army, upholding standards of service that reflect its spiritual and social commitment to the community.

ACCOUNTABILITIES:
Incumbents may perform all, some, or similar range of duties as below.
• Support the planning and delivery of individual and group recreation programs in alignment with therapeutic goals.
• Implement, document, and monitor client participation in recreation activities, contributing to care planning as appropriate.
• Maintain program materials, equipment, and activity areas to ensure safety and readiness.
• Compile activity statistics and assist in preparing calendars and program documentation.
• Orient and support new staff, students, and volunteers involved in recreation services as directed by the supervisor.
• Operate program vehicles for client outings and manage petty cash or activity-related funds, where applicable.
• Represent the organization in a respectful and professional manner, reflecting the mission and values of The Salvation Army.
• Other related duties as assigned.

CRITICAL RELATIONSHIP MANAGEMENT:
Internal: Ministry Unit leadership, staff, and volunteers.
External: community members and community groups/organizations, guests/clients of ministry unit in person.

MANAGERIAL RESPONSIBILITIES:
Reports directly to the Life Enrichment and Volunteer Manager.

FINANCIAL AND MATERIALS MANAGEMENT:
• May be involved in minor financial transactions on a regular or relief basis and is expected to exercise sound judgment in the use of organizational and personal resources.
• May be authorized to handle small amounts of cash, including disbursements and collections.
• May be responsible for maintaining and tracking fixed asset inventories.
• May hold material responsibility for the proper care and maintenance of equipment.
• May have access to confidential and sensitive information and is expected to maintain strict confidentiality at all times.

WORKING CONDITIONS:
• Work is primarily performed indoors within the ministry unit/facility, some activities may be performed outdoors in good weather conditions.
• The role requires standing, walking, bending, and lifting of items up to 30 lbs, keyboarding.
• The work environment is generally positive; however, the incumbent may occasionally interact with individuals displaying challenging behaviours.
• This position may occasionally require local travel or transportation-related responsibilities.

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct.

Education, Qualifications and Certifications:
• Post-secondary education in Recreation Therapy.
• Certification in First Aid + CPR and Food Safety.
• Valid driver’s license and clear driver's abstract are required.

• Vulnerable Sector Check is required.

Experience and Knowledge Requirements:
• Up to a year of related experience required.
• Proficiency in MS office.
• An alternative level or combination of education and experience may be acceptable.

Skills and Capabilities:
• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
• Ability to organize and complete program planning according to timelines.
• Ability to provide safe and competent care within the scope of practice as defined by this position description.
• Strong interpersonal and communication skills, including active listening, empathy, and the ability to work effectively with staff, clients, families, volunteers, and visitors.
• Strong organizational skills and the ability to follow detailed instructions accurately.
• Strong oral and written communication skills.
• High level of integrity, confidentiality, and professional ethics, with a balanced sense of fairness and flexibility.
• Demonstrated attention to detail with good analytical and problem-solving skills.
• Demonstrated patience, understanding, and professionalism in all interactions.

Disclaimer:
This job profile is a generic, territory-wide representation of the job class and is intended for informational purposes only. It does not replace or supersede the official job description as defined in the applicable collective agreement. For specific duties, responsibilities, and terms of employment, please refer to the collectively bargained job description.

Compensation:

The target hiring range for this position is $25.73 to $26.06 with a maximum of $26.39.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.