Training Manager, Technical and Product… at The… · Houston

Job Overview

RectorSeal is seeking an experienced and innovative Training Manager, Technical and Product Development to lead the evolution of our training organization. Based in the Houston area, this hybrid position will be responsible for developing, delivering, and expanding training programs that support employees, distributors, contractors, customers, and channel partners across our HVAC, plumbing, electrical, and construction product portfolios.

This role serves as the bridge between Technical Services, Product Management, Marketing, and Sales, ensuring consistent, scalable, and effective learning experiences that drive product knowledge, customer success, and business growth.

This position is more than a traditional trainer role. The successful candidate will serve as the architect of RectorSeal's future training ecosystem, building scalable training programs, processes, platforms, and certification pathways that support business growth and customer success.

Initially operating as an individual contributor, this role will lead the development of a long-term training strategy while establishing the foundation for a future team of trainers, coordinators, and learning specialists. As the training organization grows, this individual will provide leadership, mentorship, and direction for the expanding team.

The ideal candidate combines expertise in technical and product training with experience in learning and development, instructional design, training program management, organizational growth, and leadership.

Essential Responsibilities

Training Strategy and Department Development

• Develop and execute a comprehensive training strategy aligned with company objectives and growth initiatives.
• Establish the structure, processes, standards, and operating procedures for RectorSeal's training organization.
• Create and maintain a multi-year roadmap for training program expansion and capability development.
• Identify opportunities to improve employee competency, product adoption, customer engagement, and business performance through training initiatives.
• Develop recommendations for future staffing, resources, and technology investments within the training function.
• Serve as a strategic partner to leadership on organizational learning, workforce development, and training effectiveness.

Training Program Development

• Design, develop, and maintain training programs supporting:
  • Product Training
  • Technical Training
  • Sales Training
  • Marketing Training
  • Distributor Education
  • Contractor Education
  • Customer Training
  • Certification and Continuing Education Programs
• Create structured learning pathways for technical and non-technical audiences.
• Develop instructor-led, virtual, hybrid, self-paced, and on-demand learning solutions.
• Produce training materials including presentations, participant guides, technical documentation, instructional videos, e-learning modules, certification programs, and digital learning assets.
• Ensure all training content remains current, technically accurate, and aligned with company branding and product positioning.

Learning Technology and Digital Platforms

• Serve as the primary administrator and strategic owner of the company's Learning Management System (LMS).
• Expand training offerings through modern digital learning technologies and online learning platforms.
• Evaluate and implement new learning tools, content delivery systems, and training technologies.
• Develop and maintain digital training libraries, certification programs, and self-service learning resources.
• Utilize analytics and reporting tools to measure training participation, effectiveness, and business impact.

Training Delivery

• Deliver engaging in-person and virtual training programs for internal employees, distributors, contractors, customers, and channel partners.
• Conduct technical workshops, product certifications, webinars, and educational events.
• Support product launches by developing and deploying effective training programs and supporting resources.
• Represent RectorSeal at trade shows, distributor meetings, customer events, industry associations, and training conferences.
• Communicate complex technical concepts in a clear and accessible manner for audiences with varying levels of experience.

Cross-Functional Collaboration

• Partner closely with Technical Services, Product Management, Marketing, Sales, Engineering, Customer Success, Quality, and other key stakeholders.
• Ensure training initiatives support product launches, strategic priorities, and customer needs.
• Align technical and commercial messaging across all training content and delivery channels.
• Serve as a trusted resource and subject matter expert for training-related initiatives across the organization.

Training Operations and Administration

• Oversee training schedules, event coordination, participant registration, training records, and reporting.
• Maintain certification records, compliance documentation, and continuing education requirements.
• Track training metrics and develop reports that measure effectiveness, participation, and organizational impact.
• Manage training budgets, vendor relationships, and resource planning as needed.
• Establish key performance indicators and reporting processes for the training function.

Leadership and Talent Development

• Build the foundation for a scalable training organization capable of supporting future business growth.
• Assist in recruiting, onboarding, mentoring, and developing future training personnel.
• Establish performance standards, quality expectations, and career development pathways for training staff.
• Foster a culture of continuous learning, innovation, and professional development throughout the organization.
• Promote collaboration across Technical Services, Marketing, Sales, and Product Management teams to ensure training remains aligned with business objectives.

Minimum Requirements

• Bachelor's degree in Education, Business, Engineering, Marketing, Organizational Development, Communications, or a related field.
• Minimum of seven (7) years of experience in product training, technical training, corporate learning, instructional design, or related disciplines.
• Demonstrated success developing and delivering training programs for both technical and non-technical audiences.
• Experience creating training content across multiple delivery methods and platforms.
• Experience with Learning Management Systems (LMS) and digital learning technologies.
• Ability to travel up to 20%.

Preferred Requirements

• Three (3) or more years of supervisory, management, or training leadership experience.
• Experience building, expanding, or transforming a corporate training department or learning function.
• Experience within HVAC, plumbing, electrical, manufacturing, industrial, or construction-related industries.
• Knowledge of adult learning methodologies and instructional design principles.
• LMS administration and learning analytics experience.
• Experience developing certification programs and continuing education offerings.
• Professional certifications in learning and development, instructional design, project management, or related fields.

Skills/Competencies

• Strong presentation, facilitation, and public speaking skills.
• Strong organizational, project management, analytical, and communication skills.

Core Competencies

• Strategic Leadership
• Learning and Development
• Training Program Management
• Instructional Design
• LMS Administration
• Digital Learning Technologies
• Team Development
• Change Management
• Business Acumen
• Data Analysis and Reporting
• Cross-Functional Collaboration
• Executive Communication
• Continuous Improvement
• Customer Focus

Benefits: At RectorSeal, our employees enjoy the following benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, paid time off program with paid holidays, and various wellness programs.

About RectorSeal

Based in Houston, Texas, RectorSeal, LLC, is a wholly owned subsidiary of CSW Industrials, Inc. [NYSE: CSW] and is a leading provider of quality solutions for the professional trades serving heating, ventilation, and air conditioning (HVAC/R), plumbing, electrical, and construction markets. For more information about RectorSeal’s innovative products and brands that increase efficiency and improve reliability, please visit www.RectorSeal.com.

About CSW Industrials CSW Industrials is a diversified industrial growth company with industry-leading operations in three segments: Contractor Solutions, Specialized Reliability Solutions, and Engineered Building Solutions. CSW provides niche, value-added products with two essential commonalities: performance and reliability. The primary end markets we serve with our well-known brands include HVAC/R, plumbing, electrical, general industrial, architecturally-specified building products, energy, mining, and rail transportation.