Operations Supervisor - Mount Greenwood at The Place for… · 3139 W…

Summary: The Place for Children with Autism is dedicated to providing exceptional care and support for children with autism. They are seeking an Operations Supervisor to ensure seamless center operations, drive efficiency, and foster a high-performing team environment. This role involves overseeing daily operations, maximizing efficiency through data-driven decisions, and enhancing collaboration across departments. Responsibilities: - Lead Daily Operations & Performance – Oversee all aspects of center operations, ensuring seamless day-to-day function, full capacity utilization, and a high standard of service delivery - Maximize Efficiency Through Data-Driven Decisions – Analyze and act on Key Performance Indicators (KPIs) to drive operational efficiency, treatment integrity, and financial success - Optimize Scheduling & Compliance – Manage and ensure the accuracy of scheduling, payroll, and record-keeping systems while maintaining compliance with industry regulations and funding requirements - Ensure Financial Health & Resource Allocation – Monitor budgets, control expenses, and ensure clients receive their full recommended treatment dosage while maintaining fiscal responsibility - Create a Best-in-Class Employee & Client Experience – Maintain a well-equipped, organized, and high-performing center that fosters a positive, engaging environment for both employees and clients - Develop & Lead High-Performing Teams – Oversee recruitment, onboarding, training, and performance management while fostering a culture of accountability, teamwork, and professional growth - Enhance Collaboration & Cross-Functional Alignment – Build strong relationships between staff, clinicians, and families to support seamless therapy delivery and operational success - Problem-Solve & Adapt in a Constantly Changing Environment – Identify challenges, implement proactive solutions, and execute strategies to continuously improve center performance - Facilitate Communication & Change Management – Lead meetings, provide clear updates on initiatives, and champion company strategies with a solutions-oriented mindset - Strengthen Community & Referral Partnerships – Collaborate with local organizations to expand resources, build referral networks, and support census growth Required Qualifications: - High School diploma or GED - Intermediate computer literacy; Proficiency in Microsoft Word, Excel, Outlook, data entry - Good planning and organizational skills - Well-developed verbal, listening, and written communications skills - 1-3 years previous experience in a management role - Ability to multi-task in a busy office with frequent interruptions - Must be able to meet deadlines in a fast-paced, quickly changing environment - A proactive approach to problem-solving with strong decision-making skills Preferred Qualifications: - Bachelor's degree in related field - Prior administrative experience - Multilingual English and Spanish - Knowledge of general Human Resources Required Skills: Microsoft Word, Microsoft Excel, Microsoft Outlook, Data entry, Scheduling, Payroll management, Budget monitoring, Compliance management, Human Resources Benefits: Lucrative performance-based bonus plan, Annual performance-based increases, Monthly mobile device reimbursement, Comprehensive benefits (medical, dental, vision), Disability and Life Insurance, Parental Leave, 401K match, Wellness reimbursement, Commuter