Basking Ridge Operations Officer at The Pingry… · Basking…

Position Summary
Operations Officers are a vital part of our campus life, supporting a safe, secure, and highly efficient learning environment. In this full-time role, you serve as a highly visible, personable professional ambassador and a logistical "utility player". You balance front-of-house hospitality, greeting visitors with warmth and managing building access, with behind-the-scenes operational and safety coordination. Reporting directly to the Reception and Operations Supervisor - Basking Ridge, you ensure consistent coverage, a professional desk presence, and strict alignment with campus protocols. You will work collaboratively with Facilities, Athletics, and Auxiliary programs to seamlessly execute daily campus activities, school events, and afternoon/evening transitions.

This is a 12-month, full-time position, primarily based at Pingry’s Basking Ridge campus. This role is scheduled to work Tuesday through Saturday, 7:30am - 4:00pm. Depending on the school calendar and operational requirements, duties and schedules may occasionally change, however candidates with availability Tuesdays through Saturdays are strongly preferred. We are seeking a proactive, composed, and customer-service-oriented professional who thrives in a fast-paced environment where no two days are the same. This role is perfect for someone who balances a "security-first" mindset with a "service-first" approach.

You will excel in this role if:

• You have a naturally warm, professional, and welcoming demeanor. As a primary campus representative, you pride yourself on ensuring all students, employees, and families feel welcome while maintaining firm access control and screening protocols.
• You balance working autonomously with being an integrated team player. You smoothly shift gears from monitoring the reception area to helping set up an event, handling package deliveries, or coordinating logistics with external vendors.
• You handle high-visibility multitasking, busy lobbies, and operational challenges with a composed mindset and sound judgment. You possess the strong interpersonal skills necessary to facilitate difficult conversations professionally when issues arise.
• You notice the small details, from risk assessment during routine security rounds to tracking event calendars. You bring a high level of discretion and strong attention to detail when managing campus safety or assisting with operational documentation.
• You are comfortable working with digital visitor management systems and security platforms. You easily leverage Google Workspace tools (Gmail, Calendar, Docs, Sheets) to handle phone, email, and tracking inquiries, ensuring timely and accurate information-sharing across departments.

Key Responsibilities

Campus Ambassadorship & Reception:
Serve as a front-facing representative; greet visitors, manage phone and email inquiries, and execute visitor screening and check-ins via school systems (SchoolPass, Ruvna) to maintain strict access control.

Safety & Surveillance:
Conduct routine security rounds to assess risks, monitor campus surveillance systems (Milestone XProtect), look for irregular activity, and maintain a vigilant, approachable security presence. Operational &

Logistics Support:
Partner with the Supervisor to manage incoming mail, sort package deliveries, update campus athletic/event calendars, and assist with general logistics or vendor coordination.

Event Coordination & Traffic Flow:
Collaborate cross-departmentally with Athletics, Facilities, and Auxiliary Programs to support seamless event setups, breakdowns, and safe vehicle parking/traffic flow during peak periods.

Emergency Readiness:
Maintain an expert working knowledge of Pingry’s emergency response protocols and communication platforms, confidently supporting monthly safety drills and critical incidents.

Honor Code Stewardship:
Model the school’s core values of integrity and respect in every daily interaction with students, faculty, and the public.

Qualifications & Requirements

• High school diploma or equivalent is required.
• Prior experience in a school, hospitality, operations, or a highly visible front-facing environment is strongly preferred.
• Excellent organizational, oral, and written interpersonal communication skills, with the ability to foster collaborative relationships with diverse internal and external stakeholders.
• Valid First Aid/CPR/AED certification (or the willingness to obtain accreditation upon hire via school-provided training).
• Ability to prioritize and manage multiple time-sensitive tasks independently in a fast-paced environment.
• Physical ability to remain in a stationary position for extended periods, regularly traverse or move across a multi-building campus to conduct safety checks, and safely transport or position event equipment or package deliveries weighing up to 50 lbs.
• A deep commitment to fostering a diverse, equitable, and inclusive community aligned with the mission, pillars, and DEIB values of The Pingry School.

Qualified candidates are invited to apply online at https://www.pingry.org/careers.

The salary range for this position is $22-$28/hour. Final compensation will be determined based on experience and education.

Pingry offers a comprehensive benefits package to full-time employees, including, but not limited to, medical, dental, and vision coverage; retirement plans with employer matching; life and disability insurance; tuition remission for employees' children; and access to wellness and professional development resources.

A full list of benefits is available at www.pingry.org/careers.