The Pine Tree→
Billing Specialist (Customer Service Rep) at The Pine Tree · Albany
Skills
Job Description
Billing Specialist (Customer Service Rep)
Location: Albany, GA
Pay: From $18.00 per hour
Job Type: Full-time
About the Role
SAM Service, Inc. is seeking a dependable, tech‑savvy Customer Service Representative to join our corporate office in Albany, GA. This is a fast‑paced role where you will consistently handle customer calls, emails, and internal coordination to ensure accurate, timely service.
Key Responsibilities
Manage a high volume of incoming customer calls in a fast‑paced environment
Handle customer emails consistently throughout the day
Enter customer information and service orders into internal systems with accuracy
Troubleshoot issues and resolve customer inquiries promptly
Coordinate with fellow branches to provide clear, accurate customer updates
Build trust and maintain strong customer relationships
Follow established company procedures and service standards
Collaborate with team members to support smooth daily operations
Qualifications
High school diploma (required)
Exceptionally strong skills with computers, tablets, and smartphones
Excellent communication, active listening, and problem‑solving abilities
Strong attention to detail and ability to multitask effectively
Comfortable working in a fast‑paced, dynamic environment
On‑call availability as needed
Must pass pre‑employment and random drug screenings
Must live in — or be willing to relocate to — the Albany, GA area
Why Join SAM Service?
We foster an employee‑centered culture built on integrity, innovation, and exceptional service.
Benefits
401(k) matching
Health insurance
Dental insurance
Vision insurance
Paid time off
Flexible schedule
Work Location
In person — Albany, GA 31705