Hospice Social Services Team Lead at The Pennant Group in Phoenix

Hospice Social Services Team Lead

Location: Phoenix, Arizona

Join a Team That Puts YOU First! At Emblem Hospice, we do things differently. Our philosophy is simple: our team comes first. When you feel supported, empowered, and valued, you deliver the kind of care that changes lives. That’s why we invest in your growth from day one, through mentorship, ongoing education, and a culture that encourages intelligent risk-taking and innovation. If you’re passionate about making a difference and want a career that grows with you, Emblem is the place to be!

As our Social Services Team Lead, you'll combine clinical expertise with leadership responsibilities to ensure exceptional psychosocial care throughout our hospice program.

Leadership & Team Development

• Supervise, mentor, and support a team of Licensed Social Workers.
• Foster a positive, collaborative, and patient-focused work environment.
• Assist with onboarding, training, coaching, and professional development.
• Conduct performance reviews and provide ongoing guidance and support.
• Serve as a clinical resource for complex patient and family situations.
• Promote best practices and high standards of care across the social work team.

Clinical Excellence

• Oversee psychosocial assessments and care planning activities.
• Collaborate with nurses, physicians, chaplains, aides, and other interdisciplinary team members.
• Support patients and families facing emotional, financial, social, and end-of-life challenges.
• Assist with crisis intervention, counseling, resource coordination, and advance care planning.
• Ensure services are delivered with empathy, respect, and cultural sensitivity.

Quality & Compliance

• Help ensure compliance with Medicare Conditions of Participation, Arizona regulations, HIPAA requirements, and hospice industry standards.
• Monitor documentation quality and regulatory compliance.
• Participate in quality improvement initiatives, audits, and survey readiness activities.
• Support operational excellence while maintaining exceptional patient-centered care.

Required Qualifications

• Master's Degree in Social Work (MSW) from a CSWE-accredited program.
• Current, active Arizona social work license in good standing: LMSW or LCSW accepted.
• Minimum of three (3) years of professional social work experience in hospice, palliative care, healthcare, home health, or a related clinical setting.
• Minimum of one (1) year of leadership, supervisory, or management experience.
• Strong understanding of psychosocial assessment, family dynamics, and end-of-life care.
• Valid Arizona driver's license, reliable transportation, and current automobile insurance.

Preferred Qualifications

• Hospice experience strongly preferred.
• Previous experience supervising social workers.
• Knowledge of Medicare hospice regulations and interdisciplinary team practices.
• Bilingual candidates are encouraged to apply.