Distribution Center Human Resources… at The Paper Store · Leominster

Summary: The Paper Store is seeking a Distribution Center Human Resources Coordinator who will support people-related processes across the Distribution Center. This role focuses on execution, documentation accuracy, scheduling, and follow-through to ensure smooth core people processes while reducing the administrative burden on the leadership team. Responsibilities: - Act as a first point of contact for employees who bring concerns directly to HR - Gather intake information in a neutral, professional manner to understand the nature of the concern - Route concerns to the People Operations Manager and appropriate leaders based on guidance and risk considerations - Provide administrative and logistical support related to employee relations matters, including documentation organization, scheduling, and follow-up coordination - May serve as a neutral witness or note-taker during meetings or interviews when appropriate - Provide administrative follow-through for workplace incidents after managers complete required incident reports - Communicate upcoming safety training and certification requirements and track completion - Coordinate with internal or external trainers to schedule required safety training courses - Maintain accurate records for safety-related certifications, including forklift and hoisting certifications - Schedule safety meetings, prepare agendas, capture meeting minutes, and distribute recaps - Support culture and engagement efforts that foster an inclusive, productive, and respectful Distribution Center environment - Coordinate and support building-wide recognition efforts, including tenure milestones, promotions, and career progression moments - Organize logistics for regularly scheduled culture and engagement activities aligned to operational priorities - Plan and coordinate team member events that reinforce connection, inclusion, and appreciation without disrupting operations - Communicate engagement initiatives across the building so recognition is timely and visible - Ensure engagement efforts reach all shifts and departments equitably - Maintain employee files (digital and physical) in accordance with company standards and record-keeping requirements - Prepare routine employment documentation as directed by HR leadership - Maintain trackers, logs, and reports related to hiring, onboarding, safety training, employee relations intake, and engagement activities - Provide structured administrative support aligned to people processes and seasonal Distribution Center needs - Coordinate interview logistics for Distribution Center roles, including candidate scheduling and materials for People Leaders - Maintain accurate hiring trackers reflecting candidate flow, interview status, offers extended, offers accepted or declined, and start dates - Coordinate pre-employment steps following hiring decisions, including background checks, offer documentation, and onboarding readiness - Ensure timely communication and follow-through after interviews based on direction from the hiring manager - Manage onboarding logistics end to end, ensuring required paperwork, documentation, and system access are completed accurately and on time - Schedule and conduct new-hire orientation sessions using established company materials and processes - Coordinate onboarding schedules with People Leaders, trainers, and operational teams - Maintain onboarding checklists, records, and completion tracking Required Qualifications: - 0–2 years of experience in HR, administrative, or operations support roles - Organized, detail-oriented, and comfortable managing multiple administrative processes simultaneously - Approachable and professional, with the ability to handle sensitive information with discretion - Comfortable working in a fast-paced distribution center environment - Interested in building a career in Human Resources or People Operations - Strong organizational, communication, and time-management skills - Proficiency in Microsoft Office; willingness to learn HR systems - Must be able to work on-site at the Distribution Center - Ability to lift up to 50 lbs, push/pull up to 100 lbs, climb ladders, and stand/walk up to 6 consecutive hours - Flexibility to work varied shifts, weekends, and extended hours during seasonal peaks Preferred Qualifications: - Bilingual candidates (Spanish/English) are strongly encouraged to apply Required Skills: Employee Concern Intake, Safety Administration, Safety Training Coordination, Forklift Certification Tracking, Hiring Coordination, Onboarding Logistics, Microsoft Office, Bilingual Spanish/English Benefits: Associate discount, Flexible Schedules, Full-time Benefits - 401(k) match, vacation and sick time accrual, health benefits