The Only Facial Esthetician Store… at The Only Facial · Louisville

Description

Position Title: The Only Facial Esthetician Store Manager

Job Type: Full Time

FLSA Status: Exempt

Work Location: On-Site

Reports To: Owner

Job Overview:

If you’re a licensed esthetician who loves leading a team and creating exceptional client experiences, this Store Manager role could be the perfect fit—overseeing operations, guiding staff, and keeping our spa welcoming and relaxing.

Requirements

Who We’re Looking For:

• Licensed Esthetician (required)
• Prior leadership experience, ideally within a spa, wellness, or service-based environment preferred
• Demonstrated leadership and strong interpersonal skills
• Excellent organizational abilities with a proven capacity to manage multiple priorities effectively
• Proficiency in Boulevard management software and Microsoft Office Suite
• Comprehensive understanding of the esthetician role and service standards
• Ability to work flexible hours, including evenings and weekends

Physical Requirements

• Ability to stand for extended periods
• Ability to perform repetitive hand and arm movements
• Ability to lift and carry products and equipment, as needed

What You’ll Do:

Operational Leadership

• Oversee daily spa operations, including scheduling, inventory management, and maintaining a clean, welcoming environment
• Ensure all services are delivered with consistency, quality, and exceptional client care
• Develop and implement operational policies and procedures that support growth and efficiency

Team Development

• Recruit, onboard, and support spa team members
• Conduct performance evaluations and provide ongoing coaching and development
• Foster a positive, collaborative team culture where growth is encouraged

Client Experience

• Lead by example in delivering outstanding customer service
• Address client questions, feedback, and concerns with professionalism and care
• Develop and enhance loyalty programs to build long-term client relationships

Financial & Inventory Oversight

• Review performance metrics and financial reports to monitor progress and identify opportunities
• Manage inventory and maintain supply budgets to optimize efficiency

Marketing & Community Engagement

• Partner with the owner to develop strategies that attract new clients and retain existing ones
• Support social media efforts and brand visibility initiatives
• Build relationships with local businesses for cross-promotional opportunities

Why You'll Love Working Here:

• Competitive salary
• Complimentary facials
• Employee discounts on Vivant Skin Care products
• Opportunities for professional growth and advancement
• A leadership role where your expertise, initiative, and passion for spa excellence are valued

Equal Employment Opportunity (EEO) Statement

The Only Facial is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status under applicable law.

ADA Statement

The Only Facial provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the position, unless doing so would cause an undue hardship.