Front Office Associate Outpatient… at The Oncology… · Kissimmee

Summary: The Oncology Institute is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. They are seeking Front Office Associates who are passionate about exceptional patient care and will perform front office clerical and clinical duties to support the care team. Responsibilities: - Greet and check-in patients, collect co-pays and payments - Interview patients for the purpose of gathering health history and current medications - health screening - Participate in mandatory staff meetings as needed - Schedule appointments and answer incoming phone calls - Promote TOI's culture of exceptional behavioral standards for customer service - Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client information - Other duties as assigned Required Qualifications: - High school diploma or G.E.D. required - Bilingual in Spanish and English Preferred Qualifications: - Medical receptionist: 1 year Required Skills: Compassion, Patient-focused, Bilingual Spanish and English