Front Office Associate Outpatient Oncology… at The Oncology… · Ocala

Summary: The Oncology Institute is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. As a Front Office Associate, you will perform clerical and clinical duties, greet and check-in patients, and support the care team to ensure high-quality patient experiences. Responsibilities: - Greet and check-in patients, collect co-pays and payments - Interview patients for the purpose of gathering health history and current medications - health screening - Participate in mandatory staff meetings as needed - Schedule appointments and answer incoming phone calls - Promote TOI's culture of exceptional behavioral standards for customer service - Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client information - Other duties as assigned Required Qualifications: - High school diploma or G.E.D. required - Bilingual in Spanish and English Preferred Qualifications: - Medical receptionist: 1 year Required Skills: Compassion, Patient-focused, Bilingual Spanish, Bilingual English Benefits: Mileage will be reimbursed